On February 6, the railway Spring Festival entered the 12th day, and the passenger flow remained high, and the national railway is expected to send 12.9 million passengers and add 1,789 passenger trains. Local railway departments have made overall plans to cope with low temperatures, rain, snow and freezing weather and passenger travel service guarantees, and continue to increase capacity in areas and routes where the weather improves, so as to meet the travel needs of passengers to the greatest extent.
Why does buying train tickets online show that there are no remaining tickets?
But there are tickets at the self-service ticket machines.
In response to the recent report of some netizens that "the purchase of train tickets on the channel shows that there is no remaining ticket, but there is a remaining ticket on the self-service ticket machine", the technical person in charge of railway 12306 introduced that the ticket source and ticket library of 12306** and the self-service ticket vending machine are the same, and there is no separate ticket amount for the self-service ticket vending machine. Due to the dynamic change of remaining ticket information, due to the network environment, in very rare cases, the number of remaining tickets in different ticketing channels may occasionally be displayed out of sync.
2 passengers buy same-day tickets for the same seat?
Guangzhou South Railway Station: One of them is a refund.
A Guangdong netizen posted on the Internet that on January 31, he bought a train ticket from Zhongshan to Guangzhou on the official website of 12306, and found on the train that an uncle bought a ticket with her for the same train number and seat number on the same day, but the other party purchased it through third-party software, "The departure station and the terminal station of the shift time, except for the name of the passenger, are the same." ”
On the evening of February 5, Guangzhou South Railway Station announced the investigation results of the incident through its official WeChat, saying that through the background data, the passenger Mr. Liu purchased a ticket for 5 cars and 9A from Zhongshan North Station to Guangzhou South Railway Station C7616 at 20:13 on the evening of January 31, and went through the refund procedures at 20:35, which was later purchased by the passenger Ms. Zhang. At 20:37, Mr. Liu purchased a non-seat ticket for C7616 from Xiaolan Station to Guangzhou South Railway Station on the same day. There is no case where two passengers can buy a ticket for the same day and the same seat. The ticket that Ms. Zhang, a passenger, showed in the online information that the stranger was exactly the same as her, which was actually the ticket purchase information before Mr. Liu's refund.
The investigation concluded that the 12306 platform has never cooperated with any third-party platform organization, nor has it allocated the ticket amount to any third-party platform for sale. The railway department recommends that passengers purchase tickets through the 12306 platform, station ticket windows, automatic ticket vending machines and other channels to avoid affecting the travel experience.
Xinmin Evening News (xmwb1929) synthesizes China Railway and The Paper.
Editor: Li Zheng.