Jiangnan *** News Li Ruyi, Quan** reporter Zhang Na, intern Jiang Meng, Xiong Yuqi photo report: On the afternoon of February 15, during the peak of the Spring Festival passenger flow at Ganzhou Station, a passenger accidentally fell down while taking the elevator in the waiting room.
Pick up wrestling passengers.
At 14:37 on February 15, in the waiting room of Ganzhou Station, a passenger stepped on the elevator not long after he stepped on the elevator, and due to too much luggage, the large bag on his shoulder slipped off, causing the center of gravity to be unstable and accidentally fall. Chen Zhiqi, a volunteer on duty at the elevator entrance, quickly dealt with it, removed the suitcase at the elevator entrance as soon as possible, and stopped the elevator in operation. At the moment of getting up, he grabbed the passenger who was about to fall in front of him. He then quickly ran to the elevator to pick up the fallen passenger and pick up the scattered luggage. Another volunteer, Yang Xuan, evacuated passengers from the elevator entrance, moved their luggage aside, and notified station staff. Due to the timely handling of the volunteers, the passengers were safe and sound.
The two volunteers, both university students, including Chen Zhiqi, a student at East China Jiaotong University, said: "When I saw a passenger falling, my first reaction was to quickly stop the elevator. We had training before we started the job, but we didn't expect to use it on the second day of the job. I am also very happy to see that the passengers are safe and sound, and I can provide some help for the passengers' Spring Festival travel. Yang Xuan, a student from Hohai University, said: "There are more passengers traveling during the Spring Festival, and passengers carry more luggage, and the elevator entrance is the place we focus on, and the elderly, children, passengers with reduced mobility and passengers with large luggage are the groups we focus on." Being able to help your customers in any way you can is the happiest thing. ”
This year's Spring Festival, the Youth League Committee of the Ganzhou Railway Depot of the Southern Railway recruited more than 300 Spring Festival volunteers with information consultation, passenger flow guidance, key passenger services, elevator safety protection, etc. as the main work content, and carried out Spring Festival volunteer service activities at Ganzhou Station, Ji'an Station, Ganzhou West Station, Ji'an West Station, Ruijin Station, Ningdu Station and other stations during the key period of passenger flow after the holiday, so as to help passengers travel safely, orderly and warmly. The "Green Lime" of the Southern Railway shuttles through the bustling station, guiding passengers to travel in an orderly manner, patiently answering passengers' inquiries, taking the initiative to take over large luggage, caring for and helping key passengers, and guarding passengers' Spring Festival journey with warm service.
Editor on duty: Long Xiang.
Duty review: Zhou Yanhua.
Duty Editor: Zheng Ronglin.