The value of life service platforms lies in improving the comfort and convenience of life through digital empowerment. Only by eliminating the "psoriasis" attached to it can it be truly convenient and beneficial to the people
Recently, some consumers have chosen low-rated restaurants in reverse, which has become a hot topic in the catering industry. This is a disagreement with consumers on the authenticity of relevant scoring and recommendation mechanisms, and a warning to those life service platforms that pursue traffic and ignore integrity. Acts such as the publication of illegal marketing information by life service platforms, the manipulation of swiping and control evaluations, etc., not only disrupt the order of cyberspace and affect the experience of using the platform, but also extend to real life, infringe on the rights and interests of consumers, and even induce violations and crimes, and the harm should not be underestimated.
The value of life service platforms lies in improving the comfort and convenience of life through digital empowerment. Only by eliminating the "psoriasis" attached to it can it be truly convenient and beneficial to the peopleAs of January 8, more than 7.9 million pieces of illegal and bad information had been cleaned up, more than 1.7 million accounts had been disposed of, 562 had been closed, and 201 applications had been removed, achieving positive results. Only by increasing the degree of punishment, promptly rectifying the platforms and functions of the removal from the shelves in accordance with the law, and disclosing typical cases, can a deterrent be formed and the spread of bad practices be curbed.
The life service platform covers many and wide application scenarios, the scale of users continues to grow, and a large amount of information is generated every day. In fact, no matter how subtle the dissemination of bad information is, there is a common entrance, and that is the platform. It is necessary to supervise and guide relevant platforms to continuously improve the information content management system, standardize the release of information content, pay close attention to key points such as post comments, information flow recommendations, live broadcasts, short **, list pop-ups, and high-risk products, comprehensively investigate problems and vulnerabilities, and improve the ability to review and discover. Only by further consolidating the main responsibility of the platform and strictly controlling the entrance can we compress the space for the dissemination of bad information and prevent the formation of a gray industrial chain.
Carrying out a series of "clear and clear" special actions to focus on rectifying all kinds of online chaos is an important way to govern the online ecosystem. However, it is also necessary to see that the network ecological problem is easy to resurge, and it is necessary to continue to sum up experience, strengthen online and offline integrated supervision, and accelerate the formation of a long-term governance mechanism. At the same time, it is necessary to innovate supervision methods, make good use of new technical means such as big data and artificial intelligence, establish channels and mechanisms that facilitate user reporting, improve the efficiency of reporting and feedback, and build a supervision and defense line with the participation of the whole society, so that there is nowhere to hide bad information.
Life service platforms, which are connected to online merchants and consumers on the one hand, play an important role in serving online and offline life. At the end of last year, the Ministry of Commerce and 12 other departments jointly issued the "Guiding Opinions on Accelerating the Digital Empowerment of Life Services" to promote the digital transformation and upgrading of life services. By strengthening supervision, making up for shortcomings, upgrading services, and maintaining clarity, life service platforms can better meet people's needs for high-quality and diversified lives, and play a more important role in promoting consumption, benefiting people's livelihood, and stabilizing employment.