Original title: Bingcheng Public Security's warm and reassuring hospitality.
Gonggong ** Social Welfare, February 17 (Zhu Shanyong) The cold wind is gradually gone, and the warm sun is shining. In order to meet the needs of the masses during the Spring Festival and allow every wanderer to embark on the road home smoothly, the Exit and Entry Administration Bureau of the Harbin Public Security Bureau provides high-quality and efficient delayed services during the Spring Festival, so that tourists from home and abroad and the people returning to their hometowns can feel the hospitality of Bingcheng Entry and Exit.
On February 10, the first day of the first lunar month, the reporter came to the reception hall of the Exit and Entry Administration Bureau early in the morning, and saw an endless stream of citizens and tourists.
I came here to apply for a passport, the staff was very nice and the process was smooth. Mr. Li, a citizen, told reporters. He came to apply for a tourist visa to Hong Kong and Macao, and the whole process was very smooth, and the staff patiently answered his questions. "They worked really hard and stayed at their posts during the festival to provide us with such thoughtful service. Mr. Li sighed.
Please go to window No. 3 at No. 0007 to handle business." Hearing the prompt sound of the calling machine, Ms. Liu led her daughter to the counter and said anxiously to the police: "My daughter and I came to Harbin from Taiwan for tourism, and this morning we suddenly found that our child's "Taiwan Residents Travel Permit to and from the Mainland" was missing. ”
Hello, it takes 7 working days to reissue this document according to the regulations. Ji Shangkun, a police officer at the window of the Exit and Entry Administration Bureau, explained. According to relevant regulations, Ms. Liu's daughter needs to reapply for a "Mainland Travel Permit for Taiwan Residents" in order to return to Taiwan smoothly. "What can I do? We were supposed to take tonight's flight back. Ms. Liu was so anxious that she stomped her foot.
Ji Shangkun patiently explained to Ms. Liu: "Madam, don't worry, I have understood your situation, in accordance with the relevant regulations, we will immediately open a green channel according to the 'Winter Escort Emergency Plan', and strive to make up for your documents this afternoon, so as to ensure that you catch the plane in time at night and return to Taiwan smoothly." ”
In order to smoothly allow Ms. Liu to apply for the certificate in time, the auxiliary police of the reception department provided her with the whole process service from filling in the form, taking pictures, and accepting the window, and with the strong support of the Exit and Entry Administration Bureau of the Provincial Public Security Department, in the end, the statutory 7 working days of the approval process was completed in only half a day.
In the afternoon, Ms. Liu successfully got the certificate, and she thanked the police excitedly: "Thank you so much, Bingcheng Entry and Exit sincerely and humanely helped me solve difficulties, so that we really felt the strong family affection between the two sides of the strait, I want to praise the style and fast and efficient work of the Bingcheng Entry and Exit Special Office!" ”
Approaching the end of work, in the reception hall of the Exit and Entry Administration, the reporter met the policeman Ji Shangkun again. He told reporters that the Spring Festival in 2024 has a special commemorative significance for him, as a newly recruited people's policeman, he sticks to his post on the first day of the Lunar New Year, although he has the regret of not being able to reunite with his family, but he knows the responsibility and glory of this profession. He said that during this year's Spring Festival, he had a new understanding of the concept of home, and when he saw the applicant get the certificate, he smiled happily and stretched out a thumbs up, and the word home in his heart was far from the small home before, but more about serving the masses and helping the masses return home smoothly The happiness and pride of helping the masses return home smoothly.
In the course of the interview, the reporter also met the staff of other positions in the entry and exit, although they have different positions, but they all have a common purpose, that is, to ensure the smooth progress of the entry and exit work, to provide intimate and convenient services for the applicants, and to send them a warm "New Year gift".
url: Author: Zhu Shanyong.
Photo courtesy of the Exit and Entry Administration Bureau of the Harbin Public Security Bureau.
Editors: Gong Jianguang, Gong Guolin, Liu Qing.
Editor in charge: Dong Yong.
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*: Heilongjiang Representative Office of Gonggong ** Society.
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