Lao Fengxiang responded to the clerk rubbing off the logo when cleaning the bracelet
A company's brand is its commitment to consumers. ”
Recently, when Lao Fengxiangjin was cleaning the ** bracelet for customers, he was accused of rubbing off the brand logo on the bracelet. This incident has aroused widespread attention on the Internet, and Lao Fengxiang, as a well-known domestic ** jewelry brand, attached great importance to this matter for the first time and gave an official response. This article will specifically analyze the ins and outs of this matter, as well as Lao Fengxiang's handling plan.
First, the beginning and end of the incident.
On February 16, Ms. Xu asked to clean a ** bracelet purchased in 2013 at Lao Fengxiang's Tianjin Zhonghai Huanyu City store. The clerk used ultrasound to clean the bracelet for her, and about 20 minutes later, Ms. Xu returned to the counter, accusing the brand mark on the inside of the bracelet of being seriously damaged during the cleaning process, thinking that Lao Fengxiang was deliberately sabotage, and then posted ** to the Internet. This ** quickly spread on social platforms and sparked heated discussions.
Second, Lao Fengxiang's treatment.
In the face of the doubts of the network, Lao Fengxiang immediately activated the emergency plan