Selling is an art as well as a science. To become a good salesperson, you must not only master professional knowledge and skills, but also learn to use effective words to build trust and intimate relationships with customers and guide customers to make purchasing decisions. Here are some classic examples of sales techniques and tactics, broken down into four parts: opening, digging, presenting, and closing. Hope it inspires you.
The opening is the first step in the sales process to capture the customer's attention, make a good first impression, and create opportunities for communication. Here are some of the opening words:
Hello, I'm xx from xx company, it's nice to meet you. I learned about your *** through the xx channel, I want to talk to you about our products, I don't know if you have time now?
Hello, I'm xx from xx company, thank you for answering my **. I know that you are an expert with a lot of insight in the field of xx, I would like to ask you some questions, I don't know if it is convenient for you?
Hello, I am xx of xx company, congratulations on becoming our member. I am your exclusive consultant, and I am calling you today to understand your needs and preferences in order to provide you with better services, what do you think?
Hello, I'm xx from xx company, I just saw you left your message on our **, thank you very much for your interest in our products. I would like to ask, do you want to know more about our products, or do you already have the intention to buy them?
Hello, I am xx of xx company, I am a colleague of your old friend xx, he recommended you to me, saying that you are a person of great taste and pursuit, and I am honored to communicate with you. I would like to ask, do you know anything about our products?
Mining is the second step in the sales process to understand the customer's needs, pain points, expectations, motivations, and decision-making factors in order to provide the right solution for the customer. Here are some digging words:
Can you tell me what problems or difficulties you are currently having with xx? What impact or loss do these problems or difficulties cause you?
Can you tell me what you need or expect from the xx side? In what ways or means would you like to meet your needs or expectations?
Can you tell me what factors you value most when choosing a xx product or service? Do you have any special standards or requirements?
Can you tell me if you have any questions or concerns about our products or services? Do you have any concerns or obstacles?
Can you tell me how you made your purchase decision? Do you have any information or comments for reference?
Presentation is the third step of the sales process, the purpose is to show the advantages and value of the product or service according to the needs and characteristics of the customer, stimulate the interest and desire of the customer, and eliminate the customer's doubts and obstacles. Here are some of the words on display:
I would like to introduce you to our products, it is a leading brand in the xx industry, with a history of xx years and xx million users, its characteristics are xx, its advantages are xx, its effect is xx, it can help you solve xx problems, meet xx needs, and achieve xx goals, what do you think?
I would like to recommend our service to you, it is a professional team in the xx field, with xx years of experience and xx cases, its process is xx, its guarantee is xx, its benefits are xx, it can help you improve xx capabilities, reduce xx risks, increase xx income, what do you think?
I want to show you our product, it is an innovative application of xx technology, it has xx functions and xx features, its operation is xx, its experience is xx, its efficiency is xx, it can help you save xx time, improve xx quality, optimize xx process, what do you think?
I would like to explain to you our product, it is the practical embodiment of the xx concept, with xx theory and xx method, its content is xx, its form is xx, its feedback is xx, it can help you increase xx knowledge, improve xx attitude, cultivate xx habits, what do you think?
I want to prove to you that our product is a popular choice in the xx market, with xx evaluation and xx certification, its data is xx, its case is xx, its reputation is xx, it can help you win xx trust, create xx image, expand xx network, what do you think?
Closing is the fourth step in the sales process, with the goal of driving customers to make a purchase, close the deal, and build a long-term relationship. Here are some closing words:
Do you have any questions or suggestions about our products or services? If not, we're ready to move on to the next step, are you ready?
How do you feel about our products or services? Do you think it meets your needs and expectations? If yes, what are you waiting for?
Is there anything you are interested in or would you like to learn more about our products or services? If there is, I can provide you with more information and demos, and if not, I can provide you with more offers and guarantees.
Do you have any comparisons or considerations for our products or services? If so, I can do a comparative analysis for you so that you can see the differences and advantages of our products or services, if not, I can do a summary review for you so that you can see the value and effectiveness of our products or services.
Do you have any decisions or definite intentions about our products or services? If there is, I can prepare a contract or order for you to sign or confirm, and if not, I can provide you with some references or suggestions to make your choice easier.
Looking back at this article, we can find that sales skills and words are effective tools for salespeople, they can help us communicate with customers more smoothly, show the advantages of our products, remove customers' doubts and obstacles, close deals, and increase revenue. I hope these classic words can be used as a reference and learning for you, so that you can be more confident and professional in the sales position. Interested friends can learn this book "Sales Skills and Speech Communication to Tell the Customer's Heart", click the link below to buy, and now there are New Year's Day red envelopes to receive!