For your fast passage, it is recommended to check whether your ETC status is normal in advance to avoid the situation of not lifting the pole on the highway. Let's take a look at the following situation with Easy Travel ETC.
1. The deduction fails or the balance is 0
If the ETC charge card user has not paid the bill successfully, and the automatic deduction fails, the ETC account cannot be used.
ETC charge card users should ensure that the balance of the bound bank card is sufficient, wait for the system to deduct the fee again, and the restriction will be lifted within 48 hours after the deduction is successful, and the ETC will be restored.
2. The tag status is abnormal.
The status of the vehicle's electronic tag (OBU) is abnormal, such as ""Illegal disassembly", "No electronic tag", "The tag is invalid"."Or the plug-in card shows "disassembled", and the word "charge card" is displayed after flashback, which will also restrict traffic. In addition, if there is no display on the card label, it means that the device is out of power, please park the vehicle in the sun and automatically charge it for about two hours.
If there is an abnormality in the electronic tag, please reactivate it through the "OBU Reinstallation" function in the e-high-speed app. Reinsert the ETC card into the electronic tag (OBU), hear the sound of "tick", and display the "charge card" or the balance in the card on the device screen, indicating that the ETC on-board device is working normally and can be used normally.
3. Vehicle information is inconsistent.
If the information entered is wrong when applying for ETC, or the vehicle license plate is replaced during normal use of ETC, the label vehicle information is inconsistent with the actual vehicle information, and the situation of not lifting the pole will also occur.
4. ETC related business is being handled.
If you apply for ETC loss reporting and cancellation functions before entering the expressway, the ETC device will also be restricted.
In addition to the above reasons, there are the following reasons for not lifting the pole.
1. The speed of the vehicle is too fast.
There is a clear speed limit for high-speed ETC lanes: driving in ETC lanes, the speed of vehicles should be kept within 20 kilometers per hour, and the distance between front and rear vehicles should be kept at about 10 meters. If the traffic speed in the ETC lane is too fast, the device identification information will be affected, resulting in not lifting the pole.
2. The sealing of the vehicle is too good, which affects the reading signal.
The glass film on the front windshield may be affected due to the material or the film is too thick, which may affect the ETC signal reading. It is recommended that such drivers open their windows when passing through the ETC lane.
3. Do not use ETC card to enter the high-speed.
If you enter the entrance of a highway toll booth by manual toll collection (such as a CPC card) instead of using an ETC card to enter the expressway, you can only pass through the manual mixed lane without lifting the pole when you leave the expressway.
If car owners have questions about ETC or need further information, they can consult the relevant high-speed staff or customer service of Yixing Car Service App. KLCII will continue to bring you more knowledge about ETC.