Jingchu Network (Hubei ** Network) News (Correspondent Huo Xiaoyuan) On February 20, the cold wave weather hit. At the Yichang North Toll Station of the G42 Shanghai-Rong Expressway, a white sedan suddenly broke down due to bad weather and could not continue driving. The staff of the toll station reached out to help as soon as possible, fully demonstrating the professionalism and humanistic care of Hubei Gaolu people.
At 8:30 a.m. that day, a white sedan suddenly stopped at the exit square after driving out of the Yichang North Toll Station. Zhang Weiwen, the head of the toll squad on duty, quickly discovered the situation and immediately stepped forward to understand the situation. According to the driver, he encountered cold weather on his way back to Jiangsu from Chongqing, and the vehicle broke down suddenly, and although he tried many times, the vehicle could not be started.
Zhang Weiwen first patiently calmed the driver's emotions, and then carefully inspected the vehicle. After careful investigation, he found that the vehicle's oil circuit was faulty and needed professional maintenance. So, he quickly contacted a reliable repair shop nearby and informed the maintenance master to rush to the scene as soon as possible.
At 10 o'clock in the morning of the same day, the maintenance master rushed to the scene and successfully eliminated the vehicle fault after a series of professional operations. In the face of the enthusiastic help of the toll booth, the driver was grateful, thanked him repeatedly, and then embarked on the way back smoothly.
This incident fully demonstrated the professionalism and adaptability of the high-speed toll collectors in bad weather. In the cold wave weather, their heart-warming behavior has become a warm scenery for the majority of drivers and passengers on their journey.