Approaching the Spring Festival, the student party studying abroad is about to usher in the long-awaited winter vacation, and the office workers who are traveling abroad have also bought tickets home in advance. At this time, ** is also finding the right time to use the ticketing activities around the Spring Festival as a piece of fat, using excuses such as "delay" and "change" to lay traps.
Can I make a claim for flight cancellation? Travel money also suffered
Recently, Ms. Zhang bought three ** air tickets on a ticketing software and planned to travel abroad with her family. However, on the afternoon of the second day after purchasing the ticket, she received a ** who claimed to be a staff member of an airline. After checking her flight and identity information, the other party informed her that the plane she was taking could not perform the flight mission due to mechanical failure, and she needed to immediately change or refund the ticket, and apply for 380 yuan in air delay compensation on "xxxx"**. 
Immediately, Ms. Zhang followed the prompts in **, followed the corresponding *** and contacted the claim customer service in ***. The customer service proposed that the claim payment should be completed on a third-party payment platform, and asked Ms. Zheng to bind a bank card to the platform. 
At the same time, the customer service also emphasized that in order to ensure that the process is correct, the entire operation process needs to be recorded and sent to him for inspection. Ms. Zhang didn't think much about it, and sent the screen recording of the whole process of binding her bank card on the platform to the other party as required.
A few minutes later, Ms. Zhang received several text messages with verification codes. The customer service claimed that these verification codes were needed to confirm the beneficiary's account, and Ms. Zhang sent them to the other party without thinking. Subsequently, she received a bank card deduction notice, and the 70,000 yuan in her account was missing. At this time, she realized that she had fallen into **, so she immediately called the police.
Is there compensation for ticket delays? The deposit was almost scammed
Not long ago, Mr. Meng, who was traveling in a certain place, also received the same customer service of "ticket delay can be refunded". The difference is that the other party claimed that Mr. Meng's Alipay could not receive transfers to the corporate account, and that he needed to use the bank card bound to Alipay to swipe a certain amount of money to settle the claim, and asked him to install a screen sharing app called "xxxx" on the grounds of "assisting in the claim", and instructed him.
As required, Mr. Meng logged in to the conference app and started screen sharing with a customer service named "xxx** consultation" in the app. Immediately afterwards, the other party instructed Mr. Meng to log in to his mobile banking and transfer more than 100,000 yuan to the designated account. After the funds were transferred to the designated account, the customer service informed Mr. Meng that the account activation had failed and asked Mr. Meng to replace the card again. Since the customer service said that the operation time limit was only 3 minutes, Mr. Meng did not hesitate and did as required by the other party. 
After transferring the second account (140,000 yuan), Mr. Meng could no longer contact the customer service, so he realized that he had been deceived and immediately reported to the public security organ. Fortunately, soon after he called the police, he received more than 100,000 yuan recovered by the police. 
Analysis of fraud methods
Get information, cheat trust
The suspect first obtained the victim's boarding information through illegal channels. Before the victim boarded the plane, he pretended to be the staff of the airline, ticket booking**, travel agency, etc., contacted the victim by calling ** or sending a message, and deceived the victim's trust by accurately providing the victim's flight information.
File a claim and set a trap
After initially deceiving trust, the suspect will take the initiative to offer a "refund" or "claim" on the grounds of "flight delay" and "ticket change". Subsequently, the suspect will induce the victim to provide bank account information or accept "screen sharing" under the guise of "verifying" account information and ticket purchase records, and then lead the victim into a preset trap step by step.
Induce money transfers and commit fraud
Next, the suspect will obtain the transaction verification code, induce transfers, or obtain transaction information through "screen sharing" and "screen recording" for reasons such as "verifying account security" and "brushing the flow to ensure that the claim channel is unblocked", or finally transfer the funds to commit fraud.
**Tips
Be sure to book air tickets through regular platforms and **, and do not click on unfamiliar ticket purchase links or believe low-cost ticket purchase information;
When receiving information such as "flight delay" and "ticket change", please be sure to verify it through the airline, the official who purchased the ticket, and other channels;
Don't easily accept anyone's "screen sharing" operation, keep your personal ID card, bank card, transaction verification code and other information properly, and don't provide it to others at will.
*: Ping An Beijing Chaoyang.