iPhone11 can t turn on and the phone is always an Apple logo, what should I do?

Mondo Technology Updated on 2024-02-24

The Apple phone does not turn on properly and stays on the Apple logo screen, which may be caused by software problems, hardware failures, or other factors. When we encounter this situation, there are a few things we can try to try to fix the problem. Below, I'll go into detail about the possible workarounds.

Restart your phone. First, try to force restart your phone, which can help fix some temporary software issues. The specific steps are as follows:

For iPhone 8 and later models: Press the volume up button once, then the volume down button once, and finally press and hold the power button until the Apple logo appears.

For iPhone 7 and 7 Plus: Press and hold the volume down key and the power key at the same time until the Apple logo appears.

For iPhone 6S and earlier models: Press and hold the Home button and the Power key at the same time until the Apple logo appears.

Use recovery mode. If force restarting doesn't solve the problem, you can try to put your phone into recovery mode and then try to repair the system. Here's how:

Connect your iPhone to your computer and open iTunes (or Finder for macOS Catalina and later).

For iPhone 8 and later: Follow these steps:

Quickly press the volume plus button, then quickly press the volume down button, and finally press and hold the power button.

When it appears"Connect to iTunes"screen, release all the buttons.

In iTunes (or Finder), select the option to restore your iPhone and follow the instructions to complete the restore process.

Use DFU recovery mode. If the above methods still don't work, you can try to fix it using Device Firmware Upgrade (DFU) mode. This mode allows you to reinstall the system software from scratch. The specific steps are as follows:

Connect your iPhone to your computer and make sure that iTunes or Finder is open.

For iPhone 8 and later: Follow these steps:

Quickly press the volume plus key, then quickly press the volume down button, then press and hold the power button until the screen goes black.

Then press and hold the volume down key and the power key at the same time for about 5 seconds, then release the volume down key but continue to press and hold the power key until it appears"The device is already connected to the computer"tips.

In iTunes (or Finder), select the option to restore your iPhone and follow the instructions to complete the restore process.

Try to fix it with a professional tool. If the above approach still doesn't solve the problem, it may involve a deeper system problem. In this case, it is recommended to contact Apple's official customer service or go to an authorized Apple repair point for further diagnosis and treatment.

Check for hardware issues. If none of the above methods work, there may be a hardware problem inside the phone, such as battery failure, motherboard failure, etc. At this time, it is recommended to contact Apple's official after-sales service center or authorized repair point for testing and repair.

To sum up, the Apple phone keeps stuck on the Apple logo screen may be caused by software issues, system crashes, or hardware failures. Try to fix it by restarting, entering recovery mode, DFU recovery mode, etc.

Related Pages