After the Spring Festival holiday, airlines ushered in the traditional off-season, air tickets** dropped sharply, and some low-cost air tickets even appeared in the "0 yuan air ticket". In fact, there are many restrictions on the use of "0 yuan tickets" or some low-cost tickets. The face value of **0 yuan is only excluding tax**, and the user needs to pay the total price including tax according to different airlines and mileage when placing an order to pay. In addition, there may be charges for checked baggage, in-flight meals, etc. So, what do you need to pay attention to when buying and using low-cost tickets?
"$0 air ticket" is not a penny that does not cost a penny
There are many restrictions on use
Ms. Tang, who works in Shenzhen, swiped air tickets on a third-party platform last year when she accidentally found an advertisement for a "0 yuan ticket". At that time, she first chose the route, then invited her friends to help, and then rushed to buy it at the specified time. After completing the operation according to the prompts, she seemed to have successfully bought the so-called "0 yuan ticket".
Ms. Tang said that she was going to go from Chengdu to Xuzhou, but the destination of the ticket did not have the option of Xuzhou, so she had to change to Nanjing, and then make a detour to return after getting off the plane. Since then, she has participated in many "0 yuan air ticket" seckill activities, but she has never succeeded.
Xiao Tang participated in many seckill activities (photo provided by the interviewee) Some netizens also reported on social platforms that they had encountered problems in buying low-cost tickets from foreign airlines. For example, Mr. Yang from Guangdong once told reporters in a private message on a social platform that he had bought a "0 yuan ticket" from the same foreign airline four times, and then found that the mini program had banned him from logging in.
Mr. Yang told about being "blocked" (screenshot of social platform) A staff member of a domestic travel platform told reporters that after the Spring Festival holiday, the "0 yuan air ticket" became hot again on social platforms. According to the latest travel data this week, the proportion of tourist sources has decreased significantly, so some tourist routes will have low-cost tickets.
The staff explained that judging from the data, there are three main types of passengers traveling this week:
First, passengers who delay their return to work, popular departure places are Haikou, Sanya, Kunming, Harbin, etc.; Second, business travelers, popular departure places are Shanghai, Guangzhou, Beijing, Chengdu, Shenzhen, etc.; The third is the return to school, with a wide range of departure places.
Information of 0 yuan ** of an airline (screenshot of the official website) Ms. Li, a sales** merchant in Henan, told reporters that "0 yuan air ticket" as a form of ** is basically losing money and making money. "There will be an off-season before April after the year**, but it is impossible for more than 100 seats on an aircraft to have '0 yuan purchase', you can engage in three or five seats '0 yuan purchase', and the other seats can make money. ”
Ms. Li further explained that "0 yuan air tickets" or some ** tickets often have harsh conditions for use. "0 yuan air ticket" is not 0 yuan in the real sense, but 0 yuan for air tickets, which needs to include airport construction fees, fuel surcharges, and cleaning taxes if you go abroad.
At present, the airport construction fee is 50 yuan, and the fuel surcharge is 70 yuan. Therefore, to grab the '0 yuan ticket', you have to pay another 120 yuan. In addition, the "0 yuan ticket" of low-cost airlines has a lot of restrictions, and it may be necessary to complete the task, which may be very bad. 0 yuan is a ** way, which is basically difficult to grab. ”
Expert: Airlines need to be consumer
Fulfill the obligation to fully inform
Chen Yinjiang, deputy secretary-general of the Consumer Rights Protection Research Association of the China Law Society, said that airlines should provide consumers with benefits in the form of low prices, and should also pay attention to the obligation to fully inform consumers while placing advertisements.
Chen Yinjiang explained that since the "0 yuan air ticket" activity is carried out, it should be in accordance with the publicity to fulfill the promise, if the "0 yuan air ticket" is accompanied by other conditions, the information with other important interests should also be true, comprehensive and accurate to inform consumers. It is a clear violation of the consumer's right to know that only the part of the low price is informed, and on the other hand, other fees are overcharged.
"0 yuan ticket" disputes usually involve consumer rights protection and the airline's best strategy. Chen Yinjiang suggested that consumers should be vigilant when choosing "0 yuan air tickets" and avoid buying goods or services with false advertising or fraud. "Consumers should not blindly listen to the propaganda of merchants, and must verify and understand the relevant information of the products launched by the airlines in advance, including the rules, scope and conditions of use, otherwise it will affect the itinerary. Where problems are indeed encountered, consumers may promptly collect evidence and protect their lawful rights and interests in accordance with law. ”
**: Voice of China
Process edit: u060