Recently, the blizzard in Henan has caused many trains to be delayed or even suspended, so what should friends who have bought high-speed rail tickets need to refund and change their tickets? Since the handling fee for high-speed rail ticket change and refund will vary according to different times and trains, it is not possible to give a specific figure. However, I can provide you with some relevant information and advice to help you better understand the processing fees for high-speed rail changes and refunds.
First of all, according to the regulations of the railway department, the handling fee standard for high-speed rail changes and refunds is determined according to the length of the departure time. Generally speaking, the shorter the departure time, the higher the fee. The specific criteria are as follows:
1.The handling fee for refunds or changes made 2 hours before departure is generally 5% of the ticket**; 2.The handling fee for refunds or changes made within 2 hours before departure is generally 20% of the ticket**; 3.The fee for refunding or changing a ticket after departure is generally 50% of the ticket**.
In addition, if you need to change or refund your ticket because you have special circumstances or force majeure factors, such as sudden illness, natural disasters, etc., you can provide relevant supporting documents to apply for free change or refund.
In short, in order to avoid unnecessary losses, it is recommended that you determine the itinerary as soon as possible after purchasing the high-speed rail ticket, and go through the procedures for changing or refunding the ticket in advance to avoid the occurrence of high handling fees. If you need to know more about the handling fees for high-speed rail ticket changes and refunds, you can consult the staff of the local railway department or the relevant ticket window.