The tempering of service is often a process that has been going on for many years.
The style of service products should be driven by the awareness of service personnel and the sense of mission of the enterprise.
The external beauty of services is often hidden in the details, and the same is true for communities, parks, and cities.
The service scope of Meizhi Service Xiangjiang Company covers 12 cities in Hunan and Jiangxi provinces, serving a total of 100,000+ owners' families;
Over the past year, Meizhi Service Xiangjiang Company has continued to uphold the brand concept of "Beauty in Service", and has held a total of 760 community activities with a variety of community activities as the starting point, involving a total of 53,200 owners;
Service co-created with the owner
Capture the happiness of the human community
Meizhi Service and 50,000+ owners jointly reported nearly 800 owner activities, the 2023 Mid-Autumn Festival Gala for Owners, and the Spring Festival Gala for Great Neighbor Owners, jointly presented a wonderful gala performance, which truly showed the vitality of urban community life. In 2024, the "Better Life Manager" will also be launched to promote the co-creation of Meizhi services and property owners to create a beautiful Orange Community.
The service continues to be delivered
A "marathon" race outside of the race
This year's competition of Meizhi Service Xiangjiang Company abandoned the knowledge and skill recognition that the industry is accustomed to paying attention to, and focused more on the construction of the actual customer service ability of each contestant.
Behind the service is the learning ability of the whole organization, starting from the skill competition held every year, refining the implementation of service standards and enhancing business skills again and again, polishing the service system over and over again, and forming a unified centripetal ability for individual employees. Most of the time, the effect of stupid kung fu is slow, and it cannot be manifested in equipment and scale, but it acts on the purest service feeling. The skills competition is only a competition within the company. In addition, in 2024, Meizhi Service Xiangjiang Company will pay more attention to internal improvement, return to the basics, pay attention to the construction of the "service +" system and the improvement of service ability, carry out thinking about warm-hearted service and intimate service, and launch the "Meizhi Service Xiangjiang Company Service Competition".
Service is in the details
Be a dedicated guardian of school
Education is a relay of love, and the volunteers of Meizhi Service Xiangjiang Company consciously join the team of "escorts", so that children no longer face the dilemma of going to and from school, and parents are no longer worried about the time contradiction between work and taking care of their children.
When the school year was about to start, the Meizhi service staff wore reflective clothing of "I am an orderly and have difficulty finding me", stood at the intersection without traffic lights, and made a protective form with one hand, guiding the primary school students to cross the road with them; The other hand opens its palm in the direction of the vehicle, reminds the driver to give way, escorts the children across the street, and creates a safe and heart-warming environment to and from school to protect their safety.
Warm and protective service people
Let's take the distance one step further
With the blessing of temperature, the service force of Xianggan Company of Meizhi Service Co., Ltd. pays careful attention, accurate service and intimate greetings to the owners, so that the owners can feel the strong "human touch" and convey the invisible warm service in the details of life.
After receiving the news of the low-temperature rain, snow and freezing weather, the projects of Meizhi Service Xiangjiang Company quickly organized staff to do a good job in the defense of low-temperature rain and snow freezing in advance, reserve emergency supplies in advance, and make every effort to do a good job in the snow cleaning of the park. Respond to emergencies in a timely manner.
A beautiful proof of service recognition
A pennant, a thanks, a true feeling
In 23 years, Xiangjiang Company has obtained more than 200 banners, each story, highlighting responsibility and responsibility, each pennant, carrying the trust of the owners to us, witnessing the adherence of Xiangjiang Company to service quality, and will firmly accompany the owners to build a better and happy life.
In the future, Meizhi Service Xianggan Company adheres to the product service force as the foundation, customer satisfaction as the core, and continues to build a trustworthy service team. A good community should be able to accommodate everyone's wonderful life and improve the living experience and happiness of the owners, which is not only to contribute to the happiness of the owners, but also to contribute to the construction of a humanistic society.