Apple's brand has always been stubborn and arrogant, and under normal circumstances, it will not admit that there is a problem with its products, and even if it exists, it is to rely on soft optimization. It will tell you that it will be solved when the next version is pushed, just like some Apple Watch Series 9 and Apple Watch Ultra 2 now.
The story is actually very simple, and there have been feedback from Apple Watch Series 9 and Apple Watch Ultra 2 users that these two products have problems with touch. There is a "ghost touch" event that everyone often says, in other words, the screen will be touched by mistake, and sometimes there will be other abnormal behaviors such as automatic screen mobilization and automatic dialing. Now reports from foreign media "Macrumors" show that Apple has issued an internal memo to its authorized service providers, the main content of which is to admit that some Apple Watch Series 9 and Ultra 2 screens do have touch problems, and to them that Apple is actively investigating internally.
As before, Apple still recommends that users with touch problems upgrade their Apple Watch to the latest version first, and said that it will solve this problem in future watchOS updates. However, Apple did not give a specific upgrade time, nor did it clarify whether the problem is a matter of soft optimization or a problem with the hardware itself. If upgrading to the latest version does not resolve the issue, then it is recommended to force restart the watch to see if the problem still exists.
See? That's what Apple has always done, acknowledging that the problem does exist, saying it's investigating, and then hinting that it will be resolved when the new version of the software is upgraded. Just like the previous iPhone 15 series had a heating problem, the same solution. However, sometimes it must be admitted that Apple can really solve the problem through soft optimization.
Next, these users can only wait for Apple to push the latest watchOS, and in the meantime the problem will recur, so they can only force a restart as Apple said.