"Someone always has to do the work, Brother Zhang was on duty last year, and his wife is waiting to give birth this year, so I applied to stay. Fortunately, during the Spring Festival, it is not so busy, like our outlets, usually each person needs to deliver an average of 300 pieces per day, and in the peak season such as "Double Eleven", it can reach 600 pieces, and from Chinese New Year's Eve to the fourth day of the first month, it is estimated that the daily express mail is about 100 pieces, and the task volume is not large. On February 10, Gong Zhaoming, the little brother of Jinan Shentong, said.
"Serve with heart, achieve you and me" is not only a slogan, but also a corporate philosophy deeply imprinted in the hearts of Shentong people. During the Spring Festival this year, Gong Zhaoming took the initiative to choose to be on duty and gave up the opportunity to reunite with his family. The courier is like a messenger of happiness, they send not only a courier, but also a blessing and expectation.
Gong Zhaoming is a courier at Shentong Express's Jinan Licheng outlet, whose main job responsibilities are to load and handle problem pieces, receive goods arriving at the outlet, and conduct preliminary visual inspections to identify whether there are obvious damage or abnormalities, and record them accordingly.
For suspected damaged parts, especially suspected fireworks and other prohibited items, Shentong employees will conduct further inspections, such as gentle shaking, listening to sound identification, etc., to determine whether there is damage inside, whether there are particles, once confirmed as a problem, will immediately take multi-angle photos of the damaged goods to ensure that they are clear, and display the goods label, damaged parts and other information. In the loading process, large or heavy items are loaded first, and small or light items are loaded later to ensure that the goods are stable and not easy to move; Then arrange the position of the goods reasonably, and use padding or fixtures to prevent the goods from colliding or moving during transportation; Finally, check the label and delivery information to ensure that the goods loaded are consistent with the delivery list. With the opening of the New Year's Festival, the volume of express mail has surged, and Gong Zhaoming's working hours have been extended by 3 to 4 hours compared with before. Approaching Chinese New Year's Eve, the volume of shipments has declined. "During the Spring Festival, there are fewer people on duty than usual, and the workload has also decreased, and overall there has been little change. Talking about the feeling of being on duty during the Spring Festival, Gong Zhaoming said, "When the Spring Festival comes, I will miss my family, especially when I see relatives and friends in the circle of friends, everyone gets together for a reunion dinner, and I still feel some feelings in my heart." Gong Zhaoming said frankly that as a skilled worker, of course, he must stand up when the company needs it most, thinking that his efforts can bring convenience and happiness to more people, and feel that all efforts are worth it, "being needed is also a kind of happiness." During the Spring Festival, he received a lot of blessings and care from customers and colleagues, which made him feel the warmth of home.
Shentong Company also gave full support and welfare treatment to on-duty couriers like Gong Zhaoming, in addition to overtime wages and holiday condolences, it also prepared a sumptuous Chinese New Year's Eve dinner for them, so that every employee who stayed on duty could feel the reunion and excitement of the Spring Festival. Gong Zhaoming said with a smile: "The overtime pay is three times that of usual, and the compensatory leave is also arranged after the year, which can not only earn more money, but also avoid the peak period of the Spring Festival." ”
The family is also very understanding and supportive of Gong Zhaoming's choice to stay on the job during the Spring Festival: "Although I miss him very much, we know that his work is very important, and we are proud of him." Nowadays, the society is increasingly recognizing the dedication and contribution of the courier group, and Gong Zhaoming said that he will continue to work hard to provide customers with better services. He also hopes that the society can give more understanding and respect to couriers, so that they can feel more care while conveying warmth.
Reporter: Wen Tu Liu Biao.
Editor: Zhang Yu.
Proofreading: Cao Shuming.