The professional anti-counterfeiter is really overturned this time! Spend 100,000 to buy it really but don't want to bear the consequences? "What do you mean, I don't have any problems with the material or quality of this chair, why should you return it. ”The owner of the furniture ** is arguing with several customers.
Although they wanted a refund, they couldn't say why, which made Mr. Chen think they were making trouble, and after investigation, it turned out that they had another identity.
Mr. ChenI have been running a furniture factory, although the scale is not large, but I can make a lot of money in a year. Later, it also conformed to the trend of network development, and began to open a ** on the Internet to increase sales for its furniture factory.
One day,Mr. Chen found that several people in his family had placed large orders, and the amount of each order was about 40,000 yuan, which made Mr. Chen very happy, and immediately made furniture according to their requirements.
In order to be able to successfully complete these large orders, he used the best materials, and worked overtime with the workers for several days in a row to manufacture them. After everything is completed, Mr. Chen and the others carefully pack the goods and ship them to the guests.
After Mr. Chen delivered the goods to them, he kept an eye on the progress of the express delivery every day, for fear that some mistakes would make him lose his business. But as a result, everything was safe on the road, and there were no accidents, which also made him happy.
Soon, the courier arrived at its destination and began to be delivered. Mr. Chen also called them ** for the sake of insurance, saying that these are valuables, and he hopes to sign for them as soon as possible without causing unnecessary trouble.
The other party also readily agreed, and soon they signed for the receipt, and their money was successfully transferred to Mr. Chen's account, which made Mr. Chen think that the transaction was over, but in fact this was just the beginning.
Not long after signing for the delivery, the buyer demanded a refund from Mr. Chen on the grounds that the chair was not a real rubberwood and the material was fake. After Mr. Chen learned about it, he also informed the buyer that he had strictly followed the customer's requirements in terms of materials, and there was no fraud.
When he had just appeased a merchant, the remaining three buyers were also looking for a refund from Mr. Chen, and they were also on the grounds that the materials were fake. This made Mr. Chen very strange at once, obviously he did it according to the other party's requirements, how could he say that my materials were fake?
Mr. Chen also communicated with them many times, and also said many times that there was no problem with his materials, and in order to ensure the authenticity, he also sent them his order for purchasing materials, saying that he did not do anything with the materials.
But unexpectedly, these four buyers, after seeing such evidence, expressed their disbelief, they all thought that you did buy it, but it is very likely that you did not use it when you made it. In the face of such rebuttals from the four buyers, Mr. Chen also expressed helplessness.
But things can't go on like thisMr. Chen said that if you still don't believe it, then you should go to a professional institution for testing, and if it does not meet the standards, then you will refund them in full.
Unexpectedly, Mr. Chen said this, and the four buyers did not ask Mr. Chen to return the goods on this ground, and they began to ask for returns on the grounds that the quality of the chairs was defective.
Mr. Chen also asked them, **There was a quality problem, and none of the four people said a defensible reason.
This made Mr. Chen realize that there should be something wrong with these four people, and he began to suspect that these four people should be in a gang, otherwise there would be a reason for their return of goods, and it would be impossible to be consistent.
But what Mr. Chan was curious about was that he didn't know why the other party was targeting him. He also thought about it carefully, and realized that he had not offended anyone in business.
But because of the unreasonable demands of these four people, I can't let their wishes comeBut because there has been no result in this matter, Mr. Chen's store has been greatly affected, and the business of ** is not as good as day by day.
Mr. Chen also believes that this matter must be resolved as soon as possible, otherwise he will not be able to bear the losses caused to himself. But he didn't know exactly why the other party was doing this, so he didn't know how to negotiate.
At this time, after his friend found out about Mr. Chen, he told him that you are very likely to meet a professional counterfeiter. When Mr. Chen heard this, he felt that his friend's words were very reasonable, and the behavior of these four people was very abnormal, and if it was viewed from the perspective of professional anti-counterfeiters, their behavior was indeed much more reasonable.
But seeing that Double 11 is coming soon, in order not to affect his sales on Double 11, Mr. Chen also contacted one of the four of them, hoping that they would not refund them, and he would give them some compensation.
In the process of negotiating with him, Mr. Chen also made it very clear that they are professional anti-counterfeiters, so he also hopes that both parties can take a step back, so that everyone is happy. He was a little shaken by Mr. Chen's remarks, saying that he would discuss it with the other three.
Mr. Chen waited patiently for a few days, but there was no news from him. So I contacted them again, but this time they said that they did not agree with Mr. Chen's idea of taking a step back, and they had to give us a full refund.
Seeing that Mr. Chen was unable to solve this problem by himself, Mr. Chen had no choice but to apply for the platform to intervene and deal with it. The platform saw that the amount involved in this incident was relatively large, so it hoped that the two parties could negotiate and deal with it.
However, after this period of negotiation, Mr. Chen also probably understood the purpose of the other party. The four of them are professional anti-counterfeiters, and they originally hoped to make a lot of money through this crackdown.
But he didn't think about it, Mr. Chen has always done business with integrity and never did anything deceitful. Therefore, there is certainly no problem with the material and quality of the chair, which makes it seamless for professional anti-counterfeiters.
This made the four of them fail to fight counterfeiting, and they lost hundreds of thousands in an instant. For them, such behavior is undoubtedly stealing chickens and rice. That's why they want to make a refund all the time, and they want to stop the loss.
Mr. Chen also believes that this is their own problem, so they do not need to come and pay for it. The four of them never saw Mr. Chen refund them, which made the four of them panic.
Therefore, they also began to take the initiative to find Mr. Chen, saying that they would pay for the shipping and hoped to get a successful refund. But Mr. Chen decisively refused, he thought that there was no problem on his side, so he would not issue a refund.
Mr. Chen also told them that I have contacted the platform now, and if you have any questions, you can negotiate with the platform. Seeing that Mr. Chen did not give a refund, the four of them had to contact the platform and let the platform deal with it.
But the platform also acts according to evidence, so it also said that it hopes that they can conduct quality inspections, and if there is really a problem, they can return it. But this is exactly what the four of them are most afraid of, after all, there is no problem at all, it is themselves who have the problem.
After that, the four of them did not contact Mr. Chen and the platform, hoping to solve the problem by dragging it. After all, they know very well that if this matter is not dealt with, the impact on Mr. Chen will undoubtedly be huge, and they are waiting for Mr. Chen to bow to themselves.
But the facts made them slap in the face again, and the platform finally came forward to find them, and conducted a quality inspection of the chairs, and found that there was no quality problem, so the platform no longer accepted the refund requests of the four of them.
They can only pay for their actions, which makes the four of them dumb and can't say what they suffer. This matter can only be settled.
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