Celebrate the new year and welcome and send off all night. As the Spring Festival of the Year of the Dragon is getting closer and closer, the festive atmosphere is getting stronger and stronger, with colorful Spring Festival lighting, shoulder to shoulder New Year markets, and endless ...... on the railway lineTogether, they draw a happy background for the Spring Festival. Returning home for the New Year is the feelings and traditions of the Chinese. It is reported that this year's Spring Festival passenger flow of railways, highways, waterways, civil aviation and other passenger traffic will reach 1.8 billion. In the face of the peak passenger flow, the railway department has taken multiple measures to ensure safety, smooth flow and people's livelihood, so as to ensure that passengers return home in a safe and orderly manner.
The Spring Festival is not only an annual population migration, but also mixed with the joy and nostalgia of many strangers. In the face of the challenge of rising passenger flow, the railway department has provided a number of heart-warming services and multi-layered plans to effectively ensure the safe travel of passengers and take practical actions to let passengers embark on the journey home of "happiness".
Precise service makes passengers' travel more warm. The Spring Festival is like weaving, and the national railway is expected to send passengers 4800 million people. With the further increase in the travel demand of passengers returning to their hometowns, visiting relatives and tourism, the railway department has made overall arrangements for the supply of high-speed railway and general-speed railway capacity from the starting point of ensuring passenger experience, increased passenger capacity, and realized the scientific matching of railway capacity and passenger flow demand. In response to the situation of passengers changing their travel plans, the railway department has optimized the ticket change rules before the Spring Festival, expanded the scope of ticket changes, and launched measures such as special areas for students and migrant workers to make reservations and purchase tickets for the Spring Festival travel, so as to further facilitate the travel of passengers and make the Spring Festival travel warm and harmonious by continuously optimizing travel services.
Technology empowers passengers to travel more conveniently. The convenience of travel is inseparable from the help of scientific and technological forces, and scientific and technological progress not only escorts the happy Spring Festival, but also shows the world the achievements of China's scientific and technological development. Nowadays, from manual window booking to Internet booking, from manual ticket verification to face brushing to entering the station, turnstile ticket checking, ......These technologies are gradually being integrated into people's daily lives, providing more efficient and humanized services for travelers. At the same time, the railway department is also using technology to ensure passenger travel, such as intelligent inspection robots equipped with high-definition cameras and infrared thermal imaging cameras, and EMU trains are fully covered by the "Railway Smooth Code" to provide passengers with all-round and whole-process services. Through a variety of convenient service measures, the railway department has realized scientific and technological innovation to promote the high-quality development of railways, making passenger travel more convenient and comfortable.
Continue to optimize to make passengers' travel better. The Spring Festival train is like a bright light illuminating the way home, warming the heart of every stranger. In order to ensure the convenience of passengers, the railway department continued to optimize and upgrade the 12306 waitlist ticket purchase function, strengthened the service for key passengers of the elderly, children, sick, disabled and pregnant, opened the "walking baby cabin" of high-speed rail trains, and opened 80 station ...... for online food orderingA series of "new" measures and "heart-to-heart" practical things not only show the feelings of the railway department for passengers, but also escort passengers to return home happily. During the Lunar New Year, railway departments in many places organized wonderful and heart-warming activities to create a peaceful and warm festival atmosphere, bring passengers a pleasant travel experience, and also make Chinese culture "live" in the flow.
The "spring" is similar every year, and the "festival" is different every year. Every year's Spring Festival touches people's hearts. It is believed that the convenient measures and warm services coordinated by the railway department can make every stranger feel the warmth and beauty of returning home on the way home.
*: New Jiangsu Client, China Jiangsu Network
Editor: Xu Jie.
Reviewer: Ma Yan.
Editor-in-charge: Wu Haiyan.