I have been using ERP for many years, and I can share some experience. The clothing wholesale industry not only has a large number of customers, but also covers various types such as secondary wholesale, supermarkets, terminal stores, etc., can the use of ERP effectively solve the problem?
In the past, in order to let customers understand the new product information in a timely manner, the salesmen either stayed up late to sort out the **, and then sent a circle of friends and private chat with customers, which was not only time-consuming and labor-intensive, but also difficult to quantify the effect, and the efficiency was really not high. As for customers, most of them confirm product details and place orders with us through WeChat or **, which is grinding patience and the cost of communication is extremely high.
But since the opening of the good business wealth shop, we upload the main picture, detail map, and even the product together with the new product, so that customers can see the goods like shopping in e-commerce, and place orders by themselves, which is very convenient. The salesmen no longer have to notify one by one, they only need to open the good business finance APP, view the company's new product dynamics in real time, and accurately push new product news according to each customer's purchase preferences, and the efficiency improvement is not a little bit.
Clothing products are updated quickly, and various styles, colors, and sizes are matched, and just building a file is a headache. In the past, customers placed orders in a variety of ways, often mixed and matched, and the salesman had to manually fill in the orders one by one, which was extremely inefficient.
The good industry system is connected to the national standard barcode library, now we only need to scan the commodity barcode, we can automatically obtain the basic information of the product, and also introduce the product attribute management function, such as checking the color of the product, size attributes, the system can automatically generate all possible combinations of goods. In this way, when the salesman opens the bill, he can directly fill in the sales quantity in batches according to the attributes, and quickly complete the billing process. When customers buy at the Wangpu end, they can also easily check the products with corresponding attributes, and the speed of self-service orders is greatly improved.
In the past, due to the huge customer base, a salesman often had to connect with many customers, and it was difficult to do everything, so the customer status perception was not sensitive, and the customer maintenance was not targeted, resulting in a high customer churn rate.
Now we have established a perfect customer file management system relying on good business finance, and each customer has been clearly assigned a salesman and department in charge, so as to truly take responsibility for the person. Not only that, we can also preset the contact cycle, churn warning days and sleep warning days to refine the management of customers. According to these status indicators, the senior business supervisor can scientifically and reasonably plan the customer visit plan for the salesman and set the visit punch and clock rules. When the salesman goes out to visit, he only needs to record the visit log on the mobile phone, so that the business supervisor can grasp the customer contact execution status in real time through the background report, which effectively reduces the risk of customer churn.
In the past, there were many warehouses, large areas, and complex goods, and the picking operation was often chaotic and prone to errors.
Now we have a state-of-the-art WMS system with picking route management that gives the warehouse a new look. First of all, the location was set up in a standardized manner, and the location code was printed and posted to ensure that each product could be accurately positioned. When the customer places an order, the back-office staff can quickly formulate picking tasks in the system, and realize the splitting of tasks in the same order and multiple warehouses and multiple categories in the same warehouse, so as to achieve the purpose of efficient and collaborative picking by multiple people. Once the picking task is generated, it will be automatically pushed to the handheld device of the warehouse keeper, and they only need to follow the guidance of the system, combined with PDA scanning code technology, to complete the picking quickly and accurately, which greatly reduces the picking error rate and improves the overall warehouse management level.
The pre-sales and after-sales of Haoyecai are also very perfect, and there are special people to demonstrate the operation one-on-one according to our needs to ensure that we can really use it well. The cost performance is also very high, thousands to 10,000 per year, as low as 2980, and now there is a free 15-day trial.
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I hope this article can be helpful for friends in the clothing wholesale industry to choose ERP, and other questions can also be discussed in the comment area. ERP management system