"Small window" serves "big people's livelihood".
Remember the public security window of the service hall of the Huimin District Bureau of the Hohhot Public Security Bureau.
It's cold and windy outside, but it's warm like spring inside. When I came to the public security window of the service hall of the Huimin District Bureau of the Hohhot Public Security Bureau of the Inner Mongolia Autonomous Region, an orderly and busy scene came into view. Under the careful guidance of the auxiliary police at the information desk, the people who came to handle the business were quickly diverted to various functional areas such as the self-service area, the waiting area, and the reception area.
In 2021, the Huimin District Bureau set up six comprehensive business windows in the district government service hall, and 75% of the young police officers under the age of 35 were young people. Over the past two years, through unremitting efforts, this young team has sung the song of youth serving the people through the "small window" of public security.
The color of your clothes does not meet the ID photo regulations, we have temporary changes of different sizes here, please go to the next changing room to change. "Please sign on the electronic confirmation screen. Recently, there has been an endless stream of people coming to the public security window of the service hall of the Huimin District Bureau to handle business, and Zhu Xiaolu, an auxiliary police officer on duty at the consultation desk, has been busy since he went to work.
This is the 'first stop' of the public security window, and we must answer all kinds of inquiries from the public at the first time, and provide guidance and other services for the people who handle different businesses. Zhu Xiaolu said, "This requires us to be very familiar with various businesses. ”
Since its establishment, the public security window of the service hall of the Huimin district bureau has always adhered to the service standard of streamlining administration and benefiting the people, continuously increasing the reform of public security administrative services, focusing on the people's urgency, hardship and hope, and promoting the optimization and integration of the public security window. In the comprehensive general office, the masses can handle entry and exit, resident ID cards, household registration, vehicle driving management and other businesses as needed, so as to achieve "one-time notification" and "one-window handling", so that the work can be done at one time regardless of region, and strive to serve the people and "people's livelihood" with the "small window" of public security.
It's different from what we imagined, there is no need to queue up and fill out so many forms, it's all intelligent. Seeing that we are old, we are still guided by someone, and the reading glasses I prepared myself are not used. Talking about the experience of applying for a Hong Kong and Macao permit for the first time, 68-year-old Ding Guiping sighed again and again, "It's really fast and good, and it's very convenient for us seniors." ”
Hu Xiaoli, an auxiliary police officer of the public security window, said that since the beginning of this year, the number of people applying for passports and Hong Kong and Macao passes has increased dramatically, including many elderly people.
In order to further provide convenient and fast services to the masses, the public security window has also introduced intelligent equipment such as self-service endorsement machines for entry and exit business. Among them, the self-service camera can generate electronic **, and the masses no longer need to provide paper **, saving the cost of photography; The self-service form-filling machine is automatically attached with electronic identity information, and the masses no longer need to provide paper copies of their ID cards, and the time for the masses to apply for passports and other documents is greatly shortened.
In November 2023, in order to build a bridgehead to protect enterprises and businesses, facilitate and benefit the people, the auxiliary police of the public security window of the service hall of the Huimin District Bureau actively expanded their service tentacles, took the initiative to enter enterprises and campuses, and applied for ID cards and residence permits for migrant workers and students in a centralized manner, so as to provide public security assistance for the operation and development of enterprises and businesses in the jurisdiction.
On November 27, 2023, the auxiliary police of the public security window of the service hall of the Huimin District Branch of the Hohhot Municipal Public Security Bureau handled business for the masses. Photo by Han Bin.
Since 2023, the public security window has opened a total of 86 "green channels", opened more than 260 delayed services and appointment services, and implemented more than 1,000 "assistant agency" services on a daily basis. (People's Public Security Daily, China Police Network reporter Lu Han, correspondent Xu Youxia).