How to return 12306 points order

Mondo Technology Updated on 2024-02-01

The unsubscription process of 12306 points orders may still be a little unfamiliar to users, this article will introduce in detail how to unsubscribe from 12306 points orders to help users better manage their orders and points.

1. Log in to the 12306 official website and select the "Points**" page

In order to unsubscribe from a point order, you first need to log in to the 12306 official website (and then select the "Points**" entry on the page.

2. Go to the "Points**" page and select "My Orders".

In the Points** page, users need to click on the "Login" button in the top right corner and enter the correct username and password to log in to their account. Once you have successfully logged in, find and click on the "My Orders" option on the page.

3. Find the order to be unsubscribed

On the "My Orders" page, users can see all of their order information. According to the order information you need to unsubscribe, find the corresponding order number, and click the order number to view the order details.

4. Application for unsubscription

On the order details page, users can see the specific information of the order, the status of the order, and so on. If you need to unsubscribe from the order, you need to click on the "Request Unsubscription" button on the page.

5. Fill in the reason for unsubscription and confirm the unsubscription

After clicking the "Apply for Unsubscription" button, the system will pop up an unsubscribe request form. The user needs to fill in the reason for unsubscribing in the form and click the "Confirm Unsubscribe" button to submit the application.

6. Wait for review

After the unsubscription application is submitted, the user needs to wait patiently for the system's review. Typically, the review is completed within 48 hours. Users can check the status of their unsubscribe request through the "My Orders" page.

VII. Refund Processing

If the cancellation application is approved, the 12306 system will return the corresponding points to the user's account. Users can check whether the refund has been successfully made on the "My Orders" page.

8. Follow-up operations for order cancellation

Once the order is successfully cancelled and the points have been refunded, the user can choose another product or service to redeem according to their needs. In the "Points**" page, users can browse for points products and select the products they are interested in to redeem.

Conclusion: The unsubscription process of 12306 points orders is relatively simple and straightforward, users only need to log in to their accounts on the official website, find the corresponding order and apply for unsubscription.

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