1.Check whether the USB cable on the computer and the high-speed camera is firmly plugged in to the end, and it is recommended to plug it into the USB port on the back of the computer;
2.Whether the device is connected to the extension cable, please connect the device directly to the rear USB port of the computer, the front expansion port may be insufficient in power;
3.Whether the connection between the shooting rod and the bottom plate of the high-speed camera is locked according to the requirements;
4.Right-click the computer -- Device Manager -- Image Device Camera, check whether the corresponding device has been recognized normally, if the device has a yellow exclamation mark, please follow the following methods:
The reason for the device conflict, it is recommended to disable other devices;
If the device is in poor contact, it is recommended to reseat the device;
For driver reasons, it is recommended to right-click to update the driver;
Try to change the data cable again;
5.Whether the device is temporarily occupied by other software, or the camera cannot be opened normally due to interception by antivirus software;
6.If it still can't be solved, you can contact the after-sales personnel or local repair station, and a professional will repair it for you.
With the above steps, you should be able to fix the issue that the high-speed camera is not recognized or fails to turn on. If you encounter any problems during operation, it is recommended that you contact the equipment manufacturer or professional maintenance personnel to ensure the normal use of the equipment.