The "2023 Global InsurTech Conference" is an insurance industry event recently held at the Tianjin Port Free Trade Zone Management Committee, gathering a large number of industry experts and elites. At the same time, the results of the 4th Global InsurTech Conference 2023 and the annual selection of the "Yancomb Award" were announced at the same time, and after a comprehensive review by expert judges, ABC Life stood out with its "Smart Two Cores" project and won the "Global InsurTech Case" award. This innovative project has not only improved the efficiency of underwriting and claims, but also achieved remarkable results in the whole process of risk control, setting a new benchmark for the insurance industry and leading the trend of industry innovation.
In recent years, ABC Life has actively relied on artificial intelligence and data analysis technologies to improve the service efficiency and risk management and control capabilities of underwriting and claims, realize the whole process of risk control covering before, during and after the event, and create a multi-level, multi-scenario and high-accuracy "smart two-core" system, which is also a new measure for it to focus on "customer-centric" and actively explore new service models.
ABC Life's "Smart Dual-Core" system includes two sub-projects: "Smart Underwriting" and "Smart Claims". Through the use of big data and AI technology, "Smart Underwriting" simplifies the insurance application process, realizes real-time interaction with customers, and makes the underwriting process more humane. The "smart claim" greatly improves the efficiency of claim settlement through intelligent identification, automatic calculation and other technical means.
According to reports, since the full launch of the "smart claims" in 2019, ABC Life has continued to explore innovative technical means. For example, "micro-claims" have achieved full coverage of online claims services, while "quick e-claims" have greatly shortened the time limit for claims. These initiatives have resulted in a more efficient and convenient service experience for customers. It is worth mentioning that the fastest return time of the "smart underwriting" system is only 10 minutes, and the recognition rate of the results of the machine-hit physical examination is as high as 100%. These technological breakthroughs have led to significant improvements in business underwriting efficiency.
In addition, the implementation of the "smart two cores" project is also closely related and mutually promoting, and gradually realizes the intelligent operation of the key processes of the two cores. This not only improves the ability to change and innovate in the whole scenario and process of underwriting and claims, but also reduces operating costs and creates a new competitive advantage for the company.
In the field of insurtech, ABC Life has always been at the forefront. The award of the "Smart Two Cores" project undoubtedly proves its outstanding strength in insurance technology innovation. In the future, ABC Life will continue to increase innovation and optimize the "Smart Two Cores" project. And focus on intelligent solutions and data security issues. Create a new ecosystem of professional and differentiated services to better meet the diversified and personalized needs of customers.