PSBC is a large commercial bank with personal savings as its main business, in order to enhance customer loyalty and satisfaction, PSBC has launched VIP customer service, providing a series of financial and non-financial preferential and value-added services for eligible customers.
PSBC's VIP customers are divided into three levels, namely Gold Card, Platinum Card and Diamond Card, and different levels of VIP customers enjoy different services and benefits. PSBC's VIP customer classification criteria are mainly determined based on customers' personal financial assets and personal loan balances, as follows:
Gold Card: The sum of the average daily personal financial assets and a certain percentage of personal loan balance for 3 consecutive months is between RMB 100,000 (including RMB 100,000) and RMB 500,000 or equivalent in foreign currency.
Platinum Card: The sum of the average daily personal financial assets and a certain percentage of personal loan balance for 3 consecutive months is between RMB 500,000 (including RMB 500,000) and RMB 2 million or equivalent in foreign currency.
Diamond Card: The sum of the average daily personal financial assets and a certain percentage of personal loan balance for 3 consecutive months is more than RMB 2 million (including RMB 2 million) or equivalent in foreign currency.
The services and benefits that PSBC's VIP customers can enjoy include:
Exclusive wealth management services: You can give priority to purchasing high-quality wealth management products, products, products, treasury bond products, etc., and enjoy exclusive financial advisory services and financial solutions.
Preferential tariffs: You can enjoy the reduction or preferential treatment of specific business fees through counters, ATMs, e-banking and other channels, such as transfers, remittances, cash withdrawals, bill payments, etc.
Priority service: You can give priority to relevant business, enjoy fast lanes and exclusive windows, and reduce queuing and waiting time.
Special area service: You can enjoy independent and private VIP area service, and enjoy comfortable rest area and beverage service.
Non-financial value-added services: You can enjoy non-financial value-added services such as special discounts, gift giving, event invitations, etc., such as hotels, catering, tourism, shopping, entertainment, etc., from PSBC and cooperative merchants.
The VIP customer service of PSBC is a distinguished experience for high-end customers, and it is an important measure for PSBC to enhance its brand image and competitiveness. If you want to become a VIP customer of PSBC, you can apply for a VIP card at the PSBC outlets with your valid real-name certificate, or log on to the official website or mobile banking of PSBC to inquire and apply.