CRM salesSystem:
NewofCustomer Background:
A local residential real estate developer company in Shandong, which is a high-end improvement project in the local area.
Developer real estatecompanyCustomer Needs:
The company's project has just opened, and it needs to be reported by channel, face recognition module, channel risk control, save channel costs, and at the same time carry out digital customer management follow-up, room sales control inquiry, contract management, etc., and be affordable.
productsSolution:
Fangke Cloud CRM sales system fully meets the existing procurement needs of customers, without custom development, and can be used directly; The customer intends to cooperate with the four major functions of procurement channel reporting, face recognition, visit registration, and mobile sales.
NewDescription of the customer's closing process:
The customer is a residential project in a prefecture-level city in Shandong, which has just opened the sales office and wants to start external sales, the customer's previous project has been using the Mingyuan Yunke system, but under the real estate winter, reducing costs and increasing efficiency has been the first priority of the company's procurement and development; Customer system procurement requires cost savings to achieve the effect of reducing costs and increasing efficiency; The customer found our company through the full-platform network search Fangkeyun CRM sales system, and determined the needs of software products through communication with professional software sales managers, and through our early product introduction materials, system operation demonstration, remote conference communication, system demonstration, etc., a comprehensive understanding of our system product functions, in line with their own product needs. After a period of cooperation and operation, the customer was pleasantly surprised, and the feedback was not much different from the previous product, and the system purchase this time completely exceeded the customer's effect and budget.
The basic deployment work we do for our customers includes:
1.Raw organic customer data is fully imported:
Through the original customer data information given to us by the customer, it is directly and intelligently imported into the Fangke cloud sales system to complete the precipitation of the original customer;
2.All advisor accounts in the company are created:
Provide customers with all consultants, managers, consultation desks, and back-office administrators to create accounts, so that all sales can log in to the APP to manage their own customer data;
3.Full import of channel customer data;
Before all the company's channels reported customer data has been **down**, paper records, after switching the system, the channel customer data was completely imported into the new system, and the import process also found that many channel customer data and natural customer data, including the customer data between consultants, have duplicated each other, effectively avoiding customer attribution in advance, duplicate check problems.
4.The real estate room data is fully imported:
The previous real estate sales control table was all in the form of first-class sales control, which could not be controlled in real time and communicated to the real estate consultant synchronously; Now the sales office only needs to control the panel with one key in the background, and the corresponding room sales control status can be synchronized to the hands of the consultant, without the need for offline nonsense notifications; In addition, online room sales control, consultants can enter and query room **, status contract data and other information in real time.
5.Installation and configuration of face recognition cameras in sales offices
The customer plans to install a new face capture camera to carry out channel risk control and save costs; The customer contacted the local camera installation company, purchased and installed according to the model we recommended, and the configuration of the camera behind it and the linkage of the system, which was carried out by our side to cooperate with the basic configuration, and completed the installation and configuration of the face recognition system for the channel risk control of the sales office.
After a period of operation, the customer told us that he just wanted to try new products before, but he did not expect the new system to run stably, which solved the problem of digital management of customers in the sales office, and because the system of the previous big brand was really expensive, the annual cost was tens of thousands, and the company wanted to give up the digital case, but it was not easy to give up the digital case, tens of thousands of customer data, it was really difficult to complete the management offline; As the general marketing officer, the case manager, and the real estate consultant all had a headache, so they took this opportunity to not only realize the system switching, but also complete the company's goal of reducing costs and increasing efficiency.
Finally, our technical consultants completed the remote training of the customer's product operation one-to-many, created a one-to-one system docking, and realized the docking of product after-sales. According to the preparation materials provided by the customer, it is easy to wait for the system to go live and run.
In the end, the operation of the system was completed within a week, and the customer also greatly appreciated our speed; It easily realized the perfect and seamless switch from Mingyuan Cloud to our Fangke Cloud sales system, and then the Fangke Cloud System was officially launched with the new expectations of customers.
Customer Transaction Summary:
Good at helping customers solve pain points, such as budget, functions, etc., so that customers feel affordable, visible system operation introduction and demonstration, good after-sales service, is the goal pursued by Fangke Cloud sales system.
Fangke cloud sales customer management software, digital empowerment of real estate enterprises.