On February 1, an account on the social ** platform posted the holiday time of the express company during the Spring Festival in 2024, and the content of the online transmission showed that Yuantong, Zhongtong, Shentong and Yunda will be suspended from February 9th to February 12th. Subsequently, the topic of express delivery suspension time rushed to the hot search.
It also attracted the attention of many netizens, commenting that "as soon as I heard that the express delivery was going to be suspended, I started to buy things".
Subsequently, the official accounts of China Post and Shentong Express Weibo hurriedly brought the topic of "express delivery suspension time" to refute the rumors: "We don't close during the Spring Festival!" ", and attached the Spring Festival service announcement.
According toChina PostAccording to the official Weibo, during the Spring Festival (February 10 to February 17, 2024), China Postal Express Logistics will continue to provide full coverage and non-stop services. You can submit your door-to-door pickup needs through WeChat applet, APP, official website, Alipay life account and other channels, or call 11183 customer service ** to make an appointment for service. Due to statutory holidays and other factors, the time limit for mail may be extended during the Spring Festival. In some areas, a resource adjustment fee will be charged, and the charging standard will be checked by local outlets or staff for details.
Shentong ExpressIt was also announced on the official Weibo that during the Spring Festival (February 7 to February 12), Shentong Express will continue to provide services nationwide, with normal operation of transfer centers and transport vehicle service outlets, and 24-hour customer service and other support systems, and will continue to provide uninterrupted express delivery services for all merchants and users.
In fact, express delivery companies including SF, Zhongtong, Yuantong, Yunda and other express companies have released relevant information through official channels, and this year's Spring Festival will not close. The details are as follows:
According toYTO ExpressOn the official website, the YTO network will open the Spring Festival operation mode from February 8, 2024 (the 29th day of the lunar month) to February 13 (the fourth day of the first lunar month). During the Spring Festival, the whole YTO network will fully do a good job in personnel arrangement, resource allocation, mode adjustment and other aspects according to the market estimate, ensure the smooth operation of services and network security, and provide our customers with assured and reliable express services.
According toZTO ExpressDuring the Spring Festival (February 8-13, 2024), normal pick-up and delivery services will be provided except for some remote areas. For details, please consult the official customer service**95311 or the local ZTO Express outlets.
According toYunda ExpressWeChat***During the Spring Festival period (February 8 to February 13, 2024), Yunda Express service covers major regions across the country (except for some remote areas, providing uninterrupted high-quality services, please consult customer service **95546 or local service outlets for details).
With the development of the express delivery industry and the increasing demand of consumers for delivery, "Spring Festival does not close" has become the norm and standard configuration of many express companies. However, it is worth noting that during the peak period of the Spring Festival, some express companies dynamically adjust their services**.
SF ExpressHe said that during the Spring Festival, he will still adhere to his service commitment and make every effort to protect the needs of customers for holiday express mail. At the same time, it will flexibly schedule and match express mail and resources, and dynamically adjust some service charging standards, and 0. will be charged from January 11th to February 9th1—1.The resource adjustment fee of 2 kg is mainly for land transportation products such as SF Card Airlines, Standard Express, and dry distribution products above 20 kg, and during the Spring Festival holiday from February 10 to February 17, SF Express will charge an additional resource adjustment fee for delivery services.
According toDeppon ExpressAccording to the official website, during the Spring Festival, pickup and delivery services can be provided normally in all regions of the country (except for remote areas). From February 10, 2024 to February 17, 2024, the "Spring Festival does not close" service will be provided, and normal delivery services will be provided on other days. During the holiday season, the delivery time will be slightly affected. At the same time, due to multiple factors such as limited resource allocation and extreme weather changes during the festival, in order to ensure the shipping service experience during the Spring Festival peak period, 03 yuan kg—0The Spring Festival resource adjustment fee of 5 yuan kg will be discounted or exempted for some long-term and in-depth monthly customers and high-frequency individual customers.
In addition, according to the official website of JD Logistics, as the main force of Spring Festival logistics services, JD Logistics fully guarantees the demand for holiday delivery services. At the same time, considering the impact of peak period traffic and resource scheduling in various places, a peak period resource adjustment fee will be charged on the basis of the original contract, and the specific charges are as follows: From January 17, 2024 to February 9, 2024, a peak period resource adjustment fee will be charged for heavy cargo products according to different routes; From February 10, 2024 to February 17, 2024, a peak period resource adjustment fee will be charged for mail delivery services;
Xiaoxiang Morning News Comprehensive.
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