Bright sunlight shines through the glass on the long table in the conference room, accompanied by a cacophony of voices, and a new project is being discussed. At the head of the conference table, General Manager Zhang was tired, and he needed to decide whether to take on the project in two days, but the opinions of different departments were too different, and the meeting was slow.
The results of the marketing department's investigation clearly showed that the project was very risky.
However, the R&D team has invested a lot of manpower and material resources to prepare.
However, according to the analysis of the finance department, the return on cost is worrying.
Every word you say to each department, and the meeting is at an impasse. General Manager Zhang frowned, he needed to find a solution that would have the best of both worlds.
At this time, Xiao Wu, who was sitting opposite, raised his hand. Xiao Wu is a new employee of the company, and his voice is very calm: "I agree with the opinions of all the leaders, and I understand the company's current difficulties. However, I noticed that we all seemed to be discussing from the perspective of our respective departments, without fully taking into account the interests of the company as a whole. I suggest that we can put ourselves in each other's shoes, understand and think more, maybe new ideas will emerge. ”
The conference room was silent for a while, and everyone's eyes focused on Xiao Wu.
Xiao Wu continued: "For example, the market department thinks about risk, which is very important; But on the other hand, a lot of effort was put into R&D and production, and if they abandoned the project, their previous investment would be in vain. We need to reduce risk while also thinking about how to keep their efforts from going to waste. ”
Another example is the finance department's focus on costs and benefits. But if the project is successful, it will have a great positive impact on the company's social impact and brand. Can we look beyond the cost-benefit box and consider the value of the problem from a longer-term and holistic perspective? ”
Xiao Wu's proposal received a positive response from everyone present. General Manager Zhang said with a smile: "Xiao Wu said it well, let's re-discuss it, put ourselves in each other's shoes, and find out a plan that is most beneficial to the company as a whole." ”
The atmosphere of the meeting was instantly enlivened, and all parties engaged in a warm and friendly discussion. Through mutual understanding and empathy, they finally found a solution that best of both worlds.
After the meeting, General Manager Zhang specially called Xiao Wu to his office to thank him for his views at the meeting. "Xiao Wu, what you said touched me very much. As a company leader, I need to learn to put myself in the shoes of each employee so that I can make decisions that are best for the entire organization. ”
Xiao Wu said modestly: "Mr. Zhang, this is also the way of thinking I learned in the training academy. We all live in our own perspectives, and we need to learn to put ourselves in the shoes of others in order to resolve differences and reach consensus. This is also the key to building a harmonious workplace. ”
General Manager Zhang nodded, and he decided to promote and apply Xiao Wu's thinking method in the management team.
A month later, the company held a quarterly work meeting. Today's general manager Zhang seems to be in a good mood, and he has started to make positive work arrangements. Before coming up with each idea, he asks for opinions from different departments and encourages everyone to put themselves in each other's shoes.
The meeting went very smoothly, and the cooperation of various departments was unprecedentedly smooth. It turns out that a reasonable solution can be found through understanding and communication.
After the meeting, General Manager Zhang smiled and said to Xiao Wu: "I applied your way of thinking and communication skills, and I really got twice the result with half the effort!" The atmosphere of the company has become more positive and harmonious, and every employee takes the initiative to think about the overall interests of the company. ”
Xiao Wu smiled and nodded: "Mr. Zhang, this is exactly the workplace emotional intelligence method of 'putting yourself in the shoes of listening and understanding the position of others' advocated by the training academy. I am glad that I can put the College into practice and benefit more people. ”
A week later, on Monday morning, as soon as Xiao Wu walked into the office, he saw General Manager Zhang greeted him with a smile on his face, holding a beautiful bag in his hand.
Xiao Wu, this is for you, it contains the thoughts of me and other department heads. Your emotional intelligence mindset has improved our work efficiency and collaborative atmosphere, and the company's work is progressing steadily, and everyone is grateful to you! ”
Xiao Wu was a little surprised and hurriedly thanked him. Mr. Zhang smiled and said, "This is just a little bit of our meaning, thank you for establishing this positive workplace culture for us." We will continue to practice this way of empathetic communication, so that the company continues to make new breakthroughs in cooperation! ”
Xiao Wu took the bag and smiled: "Mr. Zhang, I am very happy to practice the concept of the training academy and make the company's teamwork more effective." This positive workplace atmosphere also benefits me a lot in my work. We work together to create a better future for the company! ”
General Manager Zhang warmly shook hands with Xiao Wu and expressed strong agreement.
This little thing became a company legend. More and more employees are taking the initiative to adopt this kind of empathetic communication, the company's teamwork efficiency has been continuously improved, and the strategic goals have been effectively achieved. Under the influence of the concept of emotional intelligence advocated by the training college, it has gradually grown into an ideal and harmonious workplace.