Huya s YOWA cloud game ceased operations in April this year, and users can apply for a refund

Mondo games Updated on 2024-02-11

IT Home reported on February 10 that the official website of YOWA Cloud Gaming, a subsidiary of Huya, issued an announcement on the cessation of operations, and due to the adjustment of business operation strategies, "YOWA" will cease operation at 11 o'clock on April 4, 2024.

Yowa Cloud Gaming is available on PC and mobile, allowing you to remotely control your computer, and an app update was made in January.

Huya's revenue for the third quarter of 2023 was 164.8 billion yuan, net income of 12.1 million yuan, live broadcast and advertising revenue both declined year-on-year.

The following is a notice of matters related to the suspension of operations

At 11 a.m. on January 4, the recharge and the registration of new users will be stopped; Users who already have an account can still log in to Yowa and spend the remaining time in their personal account.

At 11 o'clock on April 4, the server will be shut down, and the operation will be officially suspended, and users will not be able to log in and use Yowa, please save the personal information (such as love to play games, personal comments, etc.) as soon as possible;

At 11 o'clock on April 4, the official website, forum, and exclusive customer service will be closed.

Regarding the issue of refunds, the official announcement said:

For the remaining permanent game time in your account, from 11 a.m. on March 4, 2024 to 11 a.m. on April 4, 2024, you can submit a refund application through the Yowa Suspension User Refund Registration, and we will process your refund application after 11 a.m. on April 4, 2024, and refund the refundable amount in your personal account to the receiving account you filled in within 30 calendar days.

If you do not submit a refund request by 11 a.m. on April 4, 2024, you will be deemed to have voluntarily waived your rights and you will not be entitled to any compensation or compensation from us. The refundable amount is the perpetual duration remaining in your Yowa account at the time of suspension * the unit price (RMB hour) at the time of top-up.

After the operation ceases at 11 a.m. on April 4, 2024, unless otherwise provided by laws and regulations or otherwise agreed in the agreement signed between us and you, all account data and user information in the YOWA App will be deleted in accordance with the Personal Information Protection**.

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