Quanzhou.com, February 7 (Rong ** reporter Zhang Xiaoming, correspondent Huang Xiaojing, Yin Xueling, text) "Hello, I forgot to bring my ID card, the plane is about to take off, can you help me?" "Sir, don't worry, scan the code here, and you can handle it immediately." "In just two minutes, an electronic temporary flight certificate came out. A document and a mobile phone are closely related to the traveler and carry their expectations and yearning for home.
Since the Spring Festival, Quanzhou Jinjiang International Airport has an average of about 206 flights per day, and the average daily passenger throughput is about 280,000 people. On February 5, the airport's passenger throughput exceeded 30,000 for the first time, setting a new high in 28 years of general aviation. The reporter learned that in order to provide passengers with more warm and warm-hearted travel services, the airport has launched a series of intimate and convenient service measures for the Spring Festival.
A series of services warm the way home for passengers
Comrade policeman, my phone is missing, and the plane will take off soon, what can I do? "Don't worry, we'll help you find it." "From the passenger's request for help to the police to find the mobile phone, it took less than 20 minutes. With the Spring Festival approaching, in the past few days, the number of passengers in and out of Quanzhou Jinjiang International Airport has increased a lot, and in the face of another test, the airport public security has once again opened the "Spring Festival mode" to protect the passengers' safe way home.
Recently, Yitong entered the airport police room, one end was very anxious, and the other immediately started the working mechanism of "finding the lost owner". The airport takes the lead in the efficient linkage of public security, security, transportation, airlines and other departments, and quickly collects information such as time, flights, and items. It turned out that it was Mr. Hong, a passenger, who hit **, and his sister found that a diamond earring she was wearing was missing after the flight landed in Manila, Philippines. For a cross-border voyage of more than 1,000 kilometers, a small earring is no different from a needle. However, just two hours later, the earrings were recovered. Mr. Hong said that he originally called for help with the mentality of giving it a try, but he didn't expect that he could really find it, and praised your good initiative of 'finding the lost owner'! The reporter learned that since the Spring Festival, the airport public security alone has assisted in handling 1,683 temporary flight certificates and helped recover more than 60 lost items.
It is understood that in order to fully do a good job in the 2024 Spring Festival transportation guarantee work and give passengers more warm and warm-hearted travel services, Quanzhou Airport has launched a series of intimate and convenient service measures for the Spring Festival, such as providing free tea, bottles, insulated bags, disinfectant cotton pads, convenient medicine boxes, "late passenger service stickers", "worry-free locks", "intimate handbags", etc., providing a special rest area for unaccompanied children, which will be taken care of by a special team, and interact with parents through WeChat, so that parents can send their babies without worry, and create a "safe, convenient and warm". and integrity".
Quanzhou is hot and the passenger flow of the airport has increased significantly
Since the Spring Festival on January 26, the passenger flow in the airport terminal has soared, and the sound of luggage wheels has come and gone. The reporter learned from the airport that since the Spring Festival this year, the airport's passenger throughput has continued to remain high. On the first day of the Spring Festival, the airport took off and landed 208 flights, and the passenger throughput was 280,000 people. During the Spring Festival transportation period (as of February 5), the airport had 2,270 flights and a passenger throughput of 3140,000 person-times, a year-on-year increase of 442% and 825%。On the 5th, the airport carried out 214 flights, completing a passenger throughput of 30,055 passengers, and the single-day passenger throughput exceeded 30,000 for the first time.
So why does the airport's passenger throughput continue to be hot during this year's Spring Festival?
Quanzhou and Jinjiang cultural tourism have attracted tourists from all over the world, especially with the approach of the Spring Festival, the flow of tourism, family visits, workers, and students is highly superimposed, and the passenger flow of the airport has increased significantly. According to the relevant person in charge of the airport, in the face of small peaks of travel, the airport continues to focus on the needs of passengers, practice the concept of sincere service, work service details, and take multiple measures to improve the quality of civil aviation services. "Starting from the needs of passengers and ending with the satisfaction of passengers", various heart-warming measures have built a bridge of communication between airport staff and passengers, so that passengers can truly feel "at home".
At the same time, in order to meet the travel needs of the majority of passengers, the airport continues to enrich the route network, promote airlines to increase capacity, and encrypt flights to Shanghai, Hangzhou, Hefei, Qingdao, Kunming, Dehong, Guiyang, Changsha, Sanya, Yuncheng and other cities during the Spring Festival travel period, and continuously improve the accessibility of the airport.