When a Xiaomi router shows "Not getting internet mode", it usually means that it can't properly identify or connect to your internet service provider (ISP). This can be caused by a variety of reasons, including network setup issues, ISP issues, hardware failures, and more. Here are some steps to resolve it:
Make sure that the broadband cable is properly connected to the WAN port of the router.
Try replacing the network cable to see if it is damaged.
Reboot your modem (or DSL modem), router, and computer in turn. Turn them off, then turn on the modem first (waiting for it to boot up), then the router, and finally the computer.
Log in to the router management interface (usually enter 192. in your browser.)168.31.1 or follow the instructions on the back of the router) to check the WAN port settings.
Make sure you choose the right way to access the Internet (e.g. PPPoE, dynamic IP, or static IP), which usually needs to be configured based on the information provided by your ISP.
In some cases, modifying the MTU (Maximum Transmission Unit) value may help resolve connectivity issues. This can also be set in the router's management interface, but you will need to consult your ISP for the specific value.
Confirm that your ISP service is active and that there are no service interruptions.
If possible, try connecting your modem or DSL modem directly to your computer to see if you can access the Internet to rule out ISP issues.
Check if there is a router firmware update. Visit the official Xiaomi router** or use the router management interface to check for updates, as the new firmware may fix the connection problem.
If none of the above steps resolve the issue, try restoring your router to factory settings. Note that this will erase all custom settings, including the Wi-Fi name and password.
Factory setup can usually be done through the router management interface or by pressing and holding the reset button on the router for a few seconds.
If the problem persists, you may need to contact Xiaomi customer service or technical support for help.
Fixing the "Not Getting Internet Mode" issue may take some time and patience, and trying the steps above will usually resolve most connection issues. If the problem persists, professional technical support may be required.