Ms. Li from Guiyang bought a box of cookies at a pastry shop near Baoshan North Road on February 2, only to find out on February 5 that the box had expired when she bought it.
Ms. Li: When I bought it, I didn't pay attention to the production date and expiration date, but when I was eating with my colleagues at work today, my colleagues said that I couldn't bite it, and I turned over the box to see that it had expired for three days.
The reporter saw that the box of cookies bought by Ms. Li has a production date of December 1, 2023, a shelf life of 60 days, and a price of 20 yuan. In other words, when Ms. Li bought it on February 2, the cookies had already expired.
Perhaps because of the expiration date, this box of cookies appears to be relatively hard. Ms. Li said that the box of biscuits was not touched except for half of it, which her friend had eaten. On the night of the incident, she took the box of cookies to the store.
Ms. Li: The clerk said, I'll return this box for you, I said it's not a matter of returning, you go and turn out the "Food Safety Law" to take a look, their store manager said to pay 100, I said it's not that simple, and then the store manager said promise to pay 10 times.
Ms. Li said.
In fact, how much is the compensation.
She didn't care.
What she was uncomfortable with was the attitude of the store.
Ms. Li: Expired food is a serious problem, but they don't think so, and they find all kinds of reasons to shirk their responsibilities.
Ms. Li told reporters.
In order to make the store fundamentally.
Pay attention to the shelf life of food.
She decided to rely on ***
Ms. Li: In accordance with the "Food Safety Law" to protect rights, ten times the compensation, less than 1,000 yuan will be compensated according to 1,000 yuan.
The reporter follows Ms. Li.
Came to this pastry shop.
The salesperson said.
This is the responsibility of the store manager.
The reporter then passed**.
I got in touch with the person in charge of the store.
Pastry shop manager: We removed about a dozen boxes of expired biscuits because business wasn't very good, and we missed a box that might have been piled up underneath, so we didn't pay attention.
During the communication, the person in charge of the store sincerely apologized to Ms. Li through ** and expressed his willingness to bear the responsibility for compensation. It's just that he hopes that Ms. Li can take into account the difficulties of the physical store and appropriately reduce the amount of compensation.
In **, the person in charge of the pastry shop has repeatedly promised to do a good job of supervision in the future to prevent similar situations from happening. In the end, Ms. Li took into account the merchant's difficulties and attitude, and agreed to the merchant's suggestion to compensate 500 yuan.
*: People are concerned.