"It shouldn't be! "Hunan, a man took advantage of the holiday, took his family to a scenic spot to play, saw that there were vendors on the side of the road were selling fried snacks, the aroma was tangy, the man couldn't help but buy one, but he didn't expect to eat a few bites, he found a fly in it, the man instantly felt disgusted, asked the vendor to return the money and compensation, but the vendor insisted: "This is your own food, it's none of my business!" The two sides argued and even moved their hands.
Case Summary. Mr. Liu from Hunan took advantage of the holiday to take his family to a famous scenic spot. Along the way, they enjoyed the beautiful scenery and were in a very happy mood. When they walked to a snack street, they were attracted by the aroma of various delicacies.
Mr. Liu couldn't help but rush forward when he saw that a stall selling fried snacks was full of people and the smell was fragrant. After some selection, he buys a fried snack to share with his family.
However, just as they were eating with relish, Mr. Liu suddenly noticed a foreign object in his mouth, and when he spit it out, it turned out to be a fly! He suddenly felt sick and lost his appetite.
Mr. Liu was so angry that he approached the vendor theory and demanded a refund and compensation. However, the vendor insisted that Mr. Liu had eaten it himself and that it was none of his business. The two sides argued, became more and more emotional, and even moved their hands.
Seeing this, the surrounding tourists stepped forward to persuade them, but neither side would give up. Finally, the staff of the scenic spot rushed to the scene and took the two parties away from the scene for mediation.
Explain the law with cases. Mr. Liu bought the fried snacks from the vendor, but found that there were flies in them, can he claim compensation?
According to the provisions of the "Consumer Rights Protection", if the legitimate rights and interests of consumers are damaged when purchasing or using goods, they can claim compensation from the seller. Therefore, Mr. Liu has the right to demand a refund and compensation from the vendor.
At the same time, as sellers, traders should ensure that the goods they sell meet quality and safety standards. If there is a quality problem in the goods and causes damage to consumers, they shall bear the corresponding liability for compensation. Therefore, the vendor cannot refuse compensation on the grounds that "you ate it yourself".
What are the penalties for the act of getting into a fight during the course of a dispute?
According to the Public Security Administration Punishment Law, assault is an illegal act and will result in detention. Therefore, in the event of a similar dispute, both parties should remain calm and resolve the issue in a reasonable and lawful manner.
*。Case Conclusion.
Being away from home and encountering something like this can really make people feel uncomfortable and disgusting. But as consumers, we should understand our rights and how to protect our rights; As a vendor, you should also pay attention to the quality and safety of your goods. Only by working together can we create a harmonious and beautiful consumption environment. At the same time, we should also learn to use the law to protect our own rights and the rights and interests of others from infringement. In the event of a similar dispute, you can call 12315 and other complaints to protect your rights; If the two parties cannot negotiate a solution, they can also seek help and support from the local consumer association or relevant departments.
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