For inquiries, please click on the profile picture to pin the article
If you find an unauthorized seller selling your products online, you can use the following steps to resolve the issue of random selling.
1.Confirm the seller's identity and sales channel: First of all, you need to determine the seller's identity and sales channel, such as knowing the seller's real name, **sales platform and other information. This can help with subsequent communication with the seller or further action.
2.Communicate with the seller: Try communicating with the seller to remove or stop selling your product. When communicating, you can emphasize your brand image and intellectual property, as well as the impact of unauthorized sales on you. If the seller is willing to cooperate, the problem can be solved.
3.Complain to the marketplace: If the seller refuses to cooperate or still continues to sell your product, you can resolve the issue by complaining to the marketplace. Provide relevant evidence to the platform, such as links to unauthorized sales, chat records, brand proof, etc., and require the platform to take corresponding measures against the seller.
4.Seek legal assistance: If the above methods do not solve the problem, consider seeking legal assistance. Consult with a lawyer or legal agency to understand your rights and available legal opportunities. If necessary, a lawsuit can be filed with the court to require the seller to bear the corresponding legal responsibility.
It should be noted that before taking any action, it is recommended to conduct market research and consultation on laws and regulations to avoid unnecessary legal risks and market losses. At the same time, it is also necessary to comply with the regulations and policies of the relevant platforms, and conduct business activities legally and compliantly.