2024 2 Unsupported file types cannot be uploaded or edited on the product detail page

Mondo Technology Updated on 2024-02-01

January 9, 2024

To standardize product listings and make it easier for customers to find information about your products, certain file types will no longer be supported on product detail pages.

As of January 29, 2024, you will not be able to upload or edit the following unsupported file types on your product detail page

2d cad、3d cad

Application Notes. Brochures.

Comparison chart. Compatibility Guide.

Frequently asked questions. SIZE GUIDE.

Spec sheet. Product documentation.

Customers will still be able to view existing unsupported file types on the product detail page, and you will be able to access and transfer the contents of all files in Seller Central.

Starting February 26, 2024, we will remove any unsupported file types from your product detail pages and Seller Central.

We recommend that you go to Manage Listing Files by February 26 and do one of the following:

Move information from an unsupported file type to the appropriate section of the product detail page (for example, product content).

Re-upload the contents of Unsupported File Types to one of the 14 supported file types. For example, you can transfer the Application Guide to the User Guide.

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