In 2024, the contracted service of Yangpu community family doctors will continue to be promoted. Recently, 12 community health service centers in the district have fully set up "family doctor contract service windows", equipped with special personnel to provide residents with the most suitable community "family doctors" to provide services.
Recently, the "Family Doctor Contracted Service Window" of Kongjiang Community Health Service Center has taken on a new look. The service window is located in the spacious general practice hall on the second floor of the central building, equipped with multiple screens, in the form of scrolling, to introduce the composition of the family doctor team, the connotation of family doctor services, the contract process and other contents for the residents.
The full-time staff of the service desk will answer residents' questions, solve all kinds of confusion and difficulties in the process of signing a family doctor in a "one-stop" way, help residents complete the contract, terminate and change the contract, provide the contracted residents with the business card of the family doctor, and include it in the family doctor WeChat service group**.
68-year-old Uncle Zhang recently completed the renewal of his family doctor's contract. He said, "Now not only can you ask Dr. Zhang Bei about health issues at any time, but you can also give priority to making appointments for community specialty clinics such as traditional Chinese medicine and ** dentistry." "Not only that, in case of complex conditions, residents can give priority to making an appointment to come to the community for specialist outpatient clinics in higher-level hospitals, or they can be directly and accurately referred by family doctors to experts from higher-level hospitals, as well as extended prescription dispensing services from higher-level hospitals.
I also have a free community health check-up once a year, and Dr. Zhang Bei will regularly take the initiative to contact me to interpret the physical examination report and send me a health assessment report. Uncle Zhang said that the process of signing a contract renewal for a family doctor is simple and can be completed directly through a mobile phone.
In order to improve the quality of family doctor contract services and allow residents to obtain real and high-quality contract services, Kongjiang Community Health Service Center focuses on the inheritance of traditional Chinese medicine, physiotherapy and the characteristics of integrated traditional Chinese and Western medicine, through the construction of regional medical alliances, cooperates with the School of Public Health of Shanghai University of Traditional Chinese Medicine, participates in the establishment of Shanghai Health Medical College, etc., continues to deepen the construction of general practice diagnosis and treatment and characteristic specialties, and continuously introduces well-known experts to establish a "doorstep" medical alliance expert studio. According to the characteristics of the disease spectrum of the permanent residents of Kongjiang Street, Zhao Hailei and Xie Guoqun of Shanghai University of Traditional Chinese Medicine have successively set up "Integrated Traditional Chinese and Western Medicine Oncology Expert Outpatient Clinic", Yueyang Hospital "Wang Yiming Traditional Chinese Medicine Studio", Xinhua Hospital Zhang Rui Atrial Fibrillation Clinic, Yang Center Respiratory, Cardiology, Neurology and other community expert outpatient clinics, and District Hospital of Traditional Chinese Medicine Internal Medicine Expert Outpatient Clinic.
At the end of last year, the center was equipped with a number of advanced examination equipment such as CT, so that the diagnosis and treatment of common diseases and frequent diseases in the community can be promoted to the homogeneous development of higher-level hospitals, and strive to allow the contracted residents to obtain more high-quality and convenient family doctor contracted services.
In order to further promote the coverage of family doctor contract services, the community health service centers in Yangpu District have taken the initiative to promote the pilot signing of the "regional medical alliance" all-professional joint combination, and focus on promoting the signing of functional communities such as schools and enterprises through the combination of medical and education, medical and enterprise integration, and medical and elderly care, so as to provide thoughtful whole-process health management services for more residents, teachers and students, and white-collar workers in need.
*: Yangpu, Shanghai.