Recently, the scolding incident of the staff of the window of the Human Resources and Social Security Bureau of Longjiang County, Qiqihar City, Heilongjiang Province, suddenly rushed to a hot topic.
From the limited information in my hand, I can't restore the true situation of the entire matter, but no matter what, as a **department, **service window, **staff serving the masses, I have no reverence for power, rules, supervision, and the masses, which is terrifying.
Power is not only for you to perform your duties, but also to solve real problems for the people. When the masses encounter difficulties and find the human society, aren't they looking for their mother's family and backer? As a staff member of the Human Resources and Social Security Bureau, the masses go to the window of the Human Resources and Social Security to ask for help as to express their anger and arrogant attitude. What is the purpose of the establishment of this department if it does not solve problems for the masses, or even hates them? Being an official in front of the masses, being high, and insulting the masses at will, is this still a public servant?
The masses need to take two things to do business, and the first time they took one, why can't they tell him to take two things together at one time? Or can it only be taken in two parts, or do the masses have to take one at a time if they choose it themselves?
Staff members are open to their jobs and leaning back in their chairs, and this dress and image are far from the norms of conduct for public officials. Are you a staff member or a "big brother" in society?
When you open your mouth, you come to "stupid*", do you want to say that she is stupid? Or is it stupid to disturb the silence of the "adult", or do I think he is stupid, he is stupid*? In the underdeveloped area of Longjiang County, compared with the ** staff holding the "iron rice bowl", the masses may indeed be "stupid".
As the competent department of the personnel, is there any training for the staff in the Human Resources and Social Security Bureau? Is there a specification for training? As the responsible department for daily management, the government service hall, do you have a work specification for the window staff? Have you publicized and inspected his work specifications? As a window, if the staff encounters difficulties in their work and encounters problems that are difficult to solve, does the window have a response plan? Is there an implementation?
On the surface, it is a matter of a staff member scolding people during work, but behind it is the expansion and abuse of administrative and public power, and even more lax and lazy management.
A certain place in Hebei Province directly arrested and prosecuted people because of a report to the secretary of the county party committee, and a certain place in Guizhou directly sent people to sprinkle salt ...... in a pot in order to stop the abuse of banquets* It has been repeatedly emphasized that "power must be placed in the cage of an open system", but is this series of events a standardized use of power?
Over the years, we have carried out a series of thematic education activities such as "first-class education", "eight honors and eight shames" education, "three stricts and three realities" education, and "learning and thinking", the purpose is to further strengthen the party's purpose, practice the mass line, and carry forward the positive energy of serving the people wholeheartedly.
I don't want to blame the parties and departments involved in this incident. I just want to earnestly admonish whoever, when, and whatever you are, be in awe.
One is to fear power. Power is a double-edged sword, if it is used well, the masses will praise it, and the society will be harmonious; If you don't use it well, you will be ruined and discredited, and it is more likely to cause bigger problems. The core of reverence for power is that power is used by the people, and if it is not for the people, there is no power. Only by regulating the use of power can power benefit the people and society.
The second is to be in awe of the rules. As far as the service window is concerned, it includes not only discipline norms, dress codes, code of conduct, language norms and other code of conduct, but also service norms such as the first question responsibility system, one-time notification system, and "three voices and one hand". In a sense, rules are the beginning and end lines of action, invisible walls. Ignoring the rules will inevitably lead to bloodshed.
Third, we must be in awe of supervision. Supervision is everywhere, and everyone has to learn to work in the spotlight. Especially when the development of self-debugging is at the moment, today "Lao Tzu is the first", and tomorrow will cry bitterly. Fear of supervision, more importantly, to be cautious, clean life, clean work, otherwise even if it is hidden deeply, it will be the best in the world.
Fourth, we must be in awe of our posts and responsibilities. In the context of a larger society, people and organizations are social roles. When you are in a certain position and perform a certain role, you are no longer an individual, but an endorsement of the role behind it. As far as the ** service window is concerned, you represent the image of the party and **, the image of the local business environment, and your behavior will eventually be marked with these labels. If something goes wrong, it is not only personal interests that are harmed, but also the greater interests behind it. And these should be unbearable for them. Respect the post and responsibility, always have the responsibility to defend the land, do your duty, and do not act recklessly.
Fifth, we should be in awe of the people we serve. The service object is the basis and reason for the existence of the job and the position. **The work of the service window is to strive to meet the reasonable demands of the service users. This is determined by the party's purpose and the nature of the country. The service recipients are diverse, of different quality, have different understandings of policies, and put forward a variety of demands, but in the end, they are the expression of their pursuit of development. Reverence for the service object is to sort out the demands of the service object based on the position and responsibility, and strive to help them achieve reasonable demands. Do not discriminate against the other party because of their different identities, backgrounds, and cognitions, or even ridicule and other more radical behaviors. If you're not for the people, what are you doing here?
Be in awe, as far as an organization is concerned, there should be something to do and something not to do; For individuals, there will be a certain amount of behavior. Perhaps, if all parties involved in this incident in Longjiang County had always been in awe, and Hebei, Guizhou, and all parts of the country could have acted with awe, how could such an absurd incident have occurred. At present, in the face of the huge pressure of development, I hope that all levels and localities can really concentrate on development, focus on party building wholeheartedly, be in awe, sincerely serve the people, and benefit the society and the people with real gains.
Without reverence, how can we hope for sincerity for the people! (Special Commentator).