The Spring Festival is approaching, and many people are still worried about grabbing tickets. Why is there still a reflection that "train tickets are difficult to buy, and some trains are on sale in seconds"? Why is there a "ticket" on the "Ticket Grabbing Software" page? Regarding the public's concern about the purchase of train tickets for the Spring Festival, Yang Lipeng, the technical director of the Railway 12306 Science and Technology Innovation Center, responded to **.
Spring Festival train tickets have been on sale since then.
The 12306 runs smoothly and stably
Since the Spring Festival tickets went on sale on January 12, the railway 12306 system has accumulated 3 **train tickets9.8 billion, including 2 train tickets during the Spring Festival5.8 billion. The 12306 Internet ticketing system has withstood the pressure of ultra-large-scale concurrent access, successfully passed the peak of pre-holiday ticketing, and the system runs smoothly and stably. 12306 registered users successfully log in 3584 per day20,000 people, with a single day's highest successful login of 448980,000 person-times; The average daily page views are 622100 million times, with a single-day maximum of 875600 million times.
The new function of railway 12306 is highlighted
Before the start of this year's Spring Festival, Railway 12306 launched a series of new features. First, we have strengthened technical precautionsMeasures were taken to deal with the abnormal ticket-grabbing behavior of the "ticket-grabbing software" such as directly rejecting it and putting it at the end of the queue. The second is to launch the sales reminder function. Passengers can set multiple alarm clock reminders in advance according to the ticket sales time, so as to submit ticket purchase orders in time, and a total of 46.25 million people have used the reminder function so far. The third is to implement the pre-filling of ticket purchase requirements. Passengers can submit orders with one click by pre-filling the ticket purchase information before ticket sales, which greatly improves the booking speed. At present, passengers have successfully purchased 625 tickets through the pre-filling function of ticket purchase requirements60,000 tickets for popular trains. The fourth is to upgrade the standby ticket purchase function. Passengers can submit 6 tickets for 60 trains per order, and the system will cash them out in the order in which they submit their orders, without any additional charges. This feature provides travelers with more options and effectively improves the success rate of waitlists. Fifth, set up a special ticket purchase area for migrant workers and students during the Spring Festival travel period. Students and migrant workers can submit travel ticket purchase requirements for more than 17 days (inclusive) before departure. At present, the student ticket purchase area has successfully cashed out 4400,000, 11070,000 sheets. Sixth, expand the scope of ticket changes. Passengers can change their tickets during the pre-sale period before and on the day after driving, which greatly facilitates the flexibility of passengers' travel. At present, the cumulative number of change tickets handled under the new rules has reached 22590,000 sheets. Why is it still "hard to buy train tickets."
Some trains are on sale, that is, the second light"?
This year's Spring Festival travel is the first normalized Spring Festival travel after the smooth transition of epidemic prevention and control, and passengers have a strong willingness to travel. Judging from the situation in the first nine days of the Spring Festival, the railway, as a popular means of transportation, is the first choice for passengers, and the average daily number of passengers has reached 118340,000 people. During the Spring Festival transportation period, the railway department did its best to arrange transportation capacity, put all passenger cars into operation, and can provide up to 10.7 million passenger ticket seats per day (excluding reuse on the way), and the total capacity arrangement is the largest in history. Despite this, tickets are still in short supply.
During the peak period of the Spring Festival, the railway passenger flow has the characteristics of extreme concentration, extreme imbalance, and one-way flow, and it is impossible for any means of transportation to prepare the capacity according to the highest passenger flow, otherwise it will cause a great waste of the usual capacity resources. According to the analysis of pre-holiday ticketing and waitlist, all the capacity of the railway has been put into use, but it is still unable to meet the large-scale ticket purchase demand of passengers in just a few days, and the contradiction between supply and demand is extremely prominent.
It is precisely because of the tight supply of tickets during the period that some institutional platforms take the opportunity to increase prices for profit by special means such as **, ticket grabbing, and ticket hoarding, which further exacerbates the contradiction between supply and demand. Objectively speaking, rail capacity and train tickets** are limited, and peak periods cannot fully meet demand.
Standardize the order of ticket purchase and maintain the fairness of ticket purchase
The railway department has been committed to providing a limited number of train tickets to passengers in a fair, just, convenient and safe manner, and the order of ticket purchase has become increasingly standardized. However, some platform institutions regard the contradiction between the supply and demand of train tickets for the Spring Festival as a "business opportunity" to make money, and use special means such as "ticket grabbing software" to carry out the business of "grabbing tickets for profit", which seriously disrupts the order of ticket purchase, brings risks to the protection of passengers' personal information and the security of the railway 12306 system, and some also seriously damage the vital interests of passengers.
To this end, the railway department has adopted a series of containment measures to do its best to standardize the order of ticket purchase and maintain the fairness of ticket purchase. It has established an online verification mechanism between passenger identity information and the national issuing authority, and effectively standardized the registration and ticketing services of the 12306 platform, so that false identity information cannot be registered and ticketed. Strengthen the real-time monitoring and identification of behaviors such as ticket grabbing, ticket hoarding, etc., and take measures such as directly rejecting requests or putting their needs at the end of the queue for abnormal behaviors. Since the sale of Spring Festival tickets, 64% of the total number of ticket purchase requests and 39% of the total number of standby ticket purchase requests have been identified and handled. The 12306 ticketing system was upgraded in advance, the bandwidth was expanded, and the ability to cope with high ticketing volume and technical prevention was further improved, ensuring the smooth operation of the company.
In order to make more profits, some "ticket-grabbing software" also create fast, light-speed, VIP and other "acceleration package" concepts with various tricks and different costs, and engage in false propaganda, so that passengers mistakenly believe that purchasing the "acceleration package" service can improve the success rate of ticket grabbing. According to the analysis of 12306 background data, regardless of whether the "acceleration package" is purchased or not, the success time of ticket purchase is the same.
In fact, the probability of grabbing tickets by using this means is extremely low. Because the "ticket-grabbing software" submits the waitlist demand and eventually needs to enter the 12306 waitlist queue, and the waitlist of the 12306 system is cashed out in the chronological order of order generation, the ticket-grabbing software cannot adjust the waitlist demand that is ranked behind it to the forefront, and the 12306 system can identify the abnormal waitlist demand orders through a variety of ways and dispose of them, and will not give priority to the ticket amount to meet the abnormal waitlist demand.
The essence of "having a ticket" on the "Ticket Grabbing Software" page
Some "ticket-grabbing software" set up a large number of 12306 words in their relevant pages and function introductions, so that passengers mistakenly believe that they have cooperation with the railway 12306 platform, and the actual situation is that the 12306 platform has never cooperated with any third-party platform institutions, nor has the ticket amount been allocated to any third-party platform for sale, nor has it been linked to any third-party platform.
The remaining ticket data displayed on the page of the "Ticket Grabbing Software" platform is crawled from the information displayed on the page of the 12306 platform, and then modified and processed. When the tickets for a train are sold out, the 12306 platform will show that there is no ticket for the train, but when it is displayed on the "ticket grabbing software" platform, it will be changed to "with a ticket".The essence is to let passengers "buy long times short" and "buy short times long". The "ticket-grabbing software" induces passengers to set up multiple combinations of sending to and arriving at stations, using the method of "buying long and short" by spending more money and buying tickets for several stations in front of the actual arrival, and the "buying short and long by long" method of buying short-distance tickets first and not getting off the train in violation of regulations. Set up additional small text prompts under "have a ticket", such as "buy a few more stops" or "you don't need to get off the bus and make up the ticket for the whole journey", etc., this kind of "ticket" does not really have a ticket from the departure station to the arrival station. "Buying a long and short" makes passengers pay more, and "buying a short and long" and making up the ticket on the train may trigger an alarm for overcrowding of the train and affect the safety of train operationThe railway department will ask the "buy short and long" personnel to get off the train in accordance with the regulations, and the travel of passengers will be greatly affected.
In addition,The "ticket-grabbing software" also makes its platform display the ticket by recommending unreasonable transfer schemesSome transfer times are particularly short, and it is very easy for passengers to "miss the ride" when traveling, but the "ticket grabbing software" does not consider these, and only considers the fees that can be earned by successfully purchasing tickets.
Train tickets are allocated for both long and short distances
The basic principle of railway ticket allocation is to take into account the convenience of passengers along the line to buy tickets and make full use of railway capacity resources, taking into account the long and short distances. The allocation is mainly based on the historical passenger flow and ticket pre-sale at the departure station and each station along the way, giving priority to long-distance passengers who take the train from the departure station to the final station, and when there are long-distance tickets left, the ticketing system will adjust part of the ticket amount to the stations that are in demand along the way.
At present, in the national railway operation map, the proportion of short-distance passenger trains under the management of the railway bureau has reached 65%, and short-distance passengers can choose more space. The main reason for the phenomenon of "a large number of empty seats" on the existing trains found on the Internet is that these trains are either return trains with one-way passenger flow, or some seats reserved to take care of passengers at intermediate stations, or some trains with longer operating lines have some sections of passenger flow that are not full.
Suggestions for purchasing tickets during the peak period of Spring Festival train ticket sales
During the peak period of Spring Festival train ticket sales, it is recommended that passengers and friends choose the official channel of railway 12306 (www.).12306.cn, railway 12306 mobile app) to buy tickets, do not buy tickets on any other platform, to prevent affecting personal itinerary, increasing travel costs, and leaking personal information.
It is recommended to make full use of the new functions of Railway 12306, such as the subscription of starting sales reminders, pre-filling of ticket purchase requirements, standby ticket purchase, and ticketing area services for migrant workers and students, so as to improve the success rate of ticket purchase. When you can't buy the direct ticket you want, you can try to buy a connecting ticket on the 12306 platform and travel in sections. The railway authorities have launched transfer services at 120 major stations, allowing passengers to transfer without leaving the station.
Due to the limited railway capacity and total ticket amount, it is impossible to meet the demand of passengers during peak hours, so it is recommended that passengers choose to travel off-peak or choose other modes of transportation during the peak period of the line.
**: China News NetworkThe copyright belongs to the original authorEditor in charge: Zhai XiaochenReview: Zhang Lei
* is a motivation Sharing is a virtue.