Recently, the Qiongzhou Strait ferry crossing has caused dissatisfaction among some passengers, who have reported that it is not easy to buy tickets and the system is unstable. In response to this situation, the Hainan Provincial Department of Transport and Hainan Port and Shipping Company responded at a recent press conference, promising to take measures to address the problem and ensure smooth travel for passengers.
The Hainan Provincial Department of Transportation said it would continue to adhere to the reservation system. After nearly five years of practice, this system has been proven to be effective in avoiding the influx of vehicles into the port and helping to alleviate the traffic pressure during peak hours. Especially during the Spring Festival last year, the number of vehicles and people crossing the sea hit a record high, but there was no large-scale congestion. Therefore, Hainan will insist on the implementation of 100% reservation for passenger cars crossing the sea, and strive to improve the reservation rate of trucks crossing the sea.
Hainan Port and Shipping Company said that it will make every effort to ensure the smooth progress of ferry transportation. In terms of capacity guarantee, the company will take advantage of the gap during the Spring Festival transportation period to overhaul and maintain the ship's equipment to ensure that the ship is in good condition. At the same time, the company will optimize crew scheduling and provide sufficient logistics support to reduce crew fatigue and meet the capacity demand of the ship. In terms of improving the efficiency of the port, the company will work closely with the traffic police department to do a good job in the guidance and vehicle inspection of the parking lot outside the port to ensure the production order of the port. In addition, the company will improve service efficiency, strengthen the stability of the ticketing system, and ensure the convenience of passengers to purchase tickets.
In response to the problem of instability of the ticketing system, Hainan Port and Shipping Company has carried out system repair and reinforcement, and strengthened the crackdown on illegal activities such as scalping and hacking to ensure the safety and stability of the ticketing platform. In addition, the company will also dynamically increase the number of tickets for vehicles leaving the island in the next 24 hours according to the real-time monitoring situation to meet the needs of passengers.
To sum up, the Hainan Provincial Department of Transport and the Hainan Port and Shipping Company will work together to solve the problem of ferry crossing in the Qiongzhou Strait and improve the travel experience of passengers. It is hoped that the majority of passengers can pay close attention to relevant information, do a good job in travel planning, jointly maintain the transportation order of the strait ferry, and promote the healthy development of the transportation industry.