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In the past period of time, a section about the "poor bastard" of the trestle has aroused widespread attention and anger. **, a woman was physically assaulted for refusing to buy a yacht project she was selling, and was called "poor bastard" and "poor sour" by the salesman. This incident sparked strong public dissatisfaction and condemnation, and sparked a heated discussion. Qingdao Cultural Tourism also quickly responded to the incident and said that it would deal with it seriously and create a hospitable tourism environment. The final result of this incident was that the salesman Wang was administratively detained, and such a punishment was considered reasonable. However, this incident has also triggered reflection on the service attitude and construction of tourist destinations.
The incident occurred near Qingdao's Zhanqiao, which is a landmark attraction in Qingdao and attracts many tourists to sightsee and play. However, when it comes to promoting commercial projects in scenic spots, there will always be salesmen who use unfair means to expect tourists to spend more money on their products. In this example, the salesman is selling a yacht project, but the woman is not interested and politely declines his offer. However, the salesman's remarks attacking her financial situation can be described as unreasonable and insulting. This kind of marketing method not only does not establish a good image for the tourist destination, but also seriously damages the mood of tourists and leaves them with an unpleasant impression.
Regardless of the destination, the rights and interests of tourists should be respected. Tourists have the right to refuse to purchase items that they are not interested in without any unnecessary disturbances and insults. The amount of money does not determine a person's worth and dignity, and everyone should be treated equally. The words and deeds of the salesman not only violate basic business ethics, but also infringe on the legitimate rights and interests of tourists.
The incident also exposed problems in the management and supervision of scenic spots. The management of the scenic spot should establish closer contact and communication with the salesman, strictly regulate the sales code of conduct, and clearly inform the salesman that there shall be no personal attacks and insulting remarks. At the same time, it is also necessary to strengthen the training of salesmen to improve their service awareness and quality. Regulators should also strengthen supervision of tourism destination marketing activities, detect and deal with similar infringements in a timely manner, and protect the legitimate rights and interests of tourists. Only the joint efforts of the management and supervision departments of the scenic spot can create a good tourism environment and image.
For a tourist destination, it is essential to provide a good service experience. Tourist destinations should pay attention to the feelings and needs of tourists, provide sincere and warm services, and make tourists feel at home. Only through good service can we attract more tourists and enhance the popularity and reputation of the destination.
The incident of a pier salesman insulting a tourist sparked public outrage and concern. This is not only an isolated incident, but also a reflection on the service attitude and construction of tourist destinations. Only by strengthening management and supervision, and establishing a good attitude towards tourism services, can the overall image and attractiveness of tourist destinations be improved. Everyone has the right to enjoy the pleasure and relaxation that travel brings, and should not be hurt by intentional or unintentional insults.
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