Laptop crash refers to the sudden failure of the laptop to work, which may cause a black screen, blue screen, system crash, etc. Here's the correct way to deal with a laptop crash:
1.Force Shutdown: Press and hold the power button until the laptop shuts down completely. Then wait a few minutes for your computer to cool down well.
2.Restart: Try restarting your laptop by pressing the power key again. If it doesn't boot, you can try long-pressing the power key until the laptop shuts down completely, and then boots it up again.
3.Check the memory: If your laptop is running out of memory, it can cause it to freeze. You can try to reseat the memory module or replace it with a new one.
4.Check your hard drive: If your hard drive fails, it can cause it to crash. You can try to use a hard drive detection tool to check if the hard drive is corrupted and try to repair or replace the hard drive.
5.Reinstall the system: If none of the above methods solve the problem, you may need to reinstall the system. Back up your important data, and then reinstall the system using a system installation disk or USB flash drive.
If none of the above methods can solve the problem, it is recommended to send your laptop to a professional computer repair shop for repair.