Organize a citizenship tripfor having a positive effect on the organizationNo organizational manager should beNeglect. However, the groupOrganizational citizenship can also have a negative impact on the organization
1) Organize civic behaviorThe impact on performance is not yet certain to be entirely favorable. On the relationship between organizational citizenship behavior and performanceThe academic community mainly has:point of viewThe first is that organizational citizenship is itself relational performanceThe second view is that organizational citizenship behavior directly affects job performanceAnd the third view is that:Organizational Citizenship Behavior withCausal relationships between performance are difficult to determine. Zhong Lifeng (2007) showed that high-performing and high-satisfaction employees exhibited more organizational citizenship behaviors than low-performing employees. CausethisOne thing is for sureThere is a strong correlation between higher organizational citizenship behavior and higher performanceHowever, it is difficult to conclude that organizational citizenship behavior leads to improved performanceOr high performanceLeads to high organizational citizenship behaviors.
2) Organizational citizenship may also be motivated by:Self-interested motivation or negative work attitude. For example, employees engage in organizational citizenship in order to show that they are helpful by helping others, to demonstrate their multi-faceted knowledge and skills by participating in organizational activities, to attract the attention of others, etc., and even in some cases, employees deliberately do things outside the scope of their responsibilities to show that they perform better than other employees.
3) Organizational citizenship behaviorNot always leads to results that are good for the organization。If an employee focuses on doing work outside of their duties, they may lose sight of their job.
4) Organizing citizenship sometimes tooIt doesn't necessarily make an organization an attractive environmentIf employees scramble to exhibit organizational citizenship behavior, there is a phenomenon of "organizational citizenship escalation", and employees will feel higher work pressure and work overload; Employees are so focused on doing things outside of their responsibilities that they can feel vague about their roles and doubt their job within their roles.
5) Organizational citizenship is oneImpression management strategies。Some individuals engage in organizational citizenship not out of a desire to repay the organization, but simply to make a good impression on others and to fulfill their personal intentions. In other words, some employees engage in organizational citizenship behaviors as an impression management strategy because they deliberately exhibit these behaviors because they see the benefits they may bring to them.
6) Organization of the publicCivil behavior is conducive to the achievement of organizational goalsBut its positioning is short-termWithout the induction, intervention, and maintenance of relevant factors, it will not occur or persist for a long time. A single opportunity for promotion has the potential to induce a short-term increase in organizational citizenship behavior, which disappears as the promotion ends.