Customers take the initiative to pay more? In the end, it turned out to be like this

Mondo Social Updated on 2024-03-05

Mr. Feng said.

In March last year. He bought a house in Zhuji, Shaoxing.

Find the local Oppai store to talk about decoration.

June 28 last year.

He paid $30,000.

Signed a deposit agreement with the store for the whole design.

Mr. Feng: I also negotiated with the boss, and all the hard and soft decorations were solved in the early 200,000s, and a deposit of 30,000 yuan was paid. When I went the next day, when we signed the contract, I noticed that there were a lot of changes on the orderThere is an additional management fee and a design (documentary service) feeThere is also a decoration with ** other than the addition of money. I'm not going to sign a contract.

Mr. Feng introduced.

Zhuji's "Oppai Dress" is a franchise store.

How to deal with the deposit of 30,000 yuan.

He communicated with the person in charge of the company.

Mr. Feng: I discussed with them and said forget it, let's exchange my 30,000 yuan deposit for furnitureThey didn't change the furniture, saying that I violated the contract and didn't refund the money. At that time, the furniture was picked, and their salesman disagreed.

Find Zhuji City European decoration project***

The staff at the front desk said.

The person in charge is not there.

The design agreement states that the deposit is non-refundable.

Shaoxing Zhuji City European decoration project *** staffIsn't it all written in the agreement, and the deposit is non-refundable.

The reporter left ***

And through the official 400**.

reflects Mr. Feng's situation.

Not long after I left the store.

The person in charge of Zhuji City's European decoration project.

Journalists were contacted.

Indicates that he is available for an interview.

Shaoxing Zhuji City European decoration project *** Mr. Yang: This design fee is used as a design deposit and is non-refundable at that time. We want to charge him 10,000 yuan for this customer, and the customer himself proposed that I want you to decorate and swipe out the credit card. He said at the time that he would pay 40,000 yuan, but only 30,000 yuan was swiped out.

Mr. Feng said before.

He later decided not to sign a contract.

It's because I found it to be.

Additional design fees, management fees, and additional fees will be charged.

Mr. Yang responded. These fees will be communicated to the customer before they are made.

Shaoxing Zhuji City European decoration project *** Mr. Yang: The design (documentary service) fee is like this, we have to produce renderings, construction drawings, and a fee for designers. The management fee is a mandatory item for our entire budget system.

Journalists: Did he know in advance?

Shaoxing Zhuji City European decoration project *** Mr. Yang: Definitely informed,Each of our customers comes, according to the PPT speak,Or the budget template communicates first**.

Journalists:* * Add money to upgrade?

Shaoxing Zhuji City European decoration project *** Mr. Yang: He also knows this, we are now this **, decoration this thing will definitely have personalized engineering.

Mr. Yang said. The customer offered not to sign a renovation contract.

It was about ten days after the design deposit agreement was signed

At that time, the designer had already made renderings

The company later agreed to Mr. Fung.

Use a deposit of 30,000 to buy furniture and appliances.

However, it is hoped that a design fee will be paid.

Mr. Feng disagrees.

Mr. Yang also said. He also gave.

A plan to refund the $25,000 deposit

Again, no agreement was reached

After the two sides communicated on the spot.

Still not negotiated.

At present, the brand has intervened.

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