Photo: Changsha Evening News, reporter Wu Xinlu, correspondents, Xu Yuan, Ma Xin, Fu Li.
At 18 o'clock on March 4, on platform 1 of Changsha Railway Station, the D2 "Lei Feng" train drove out smoothly. Over the past 49 years, the "Lei Feng" train has traveled between Lei Feng's hometown Changsha and the capital Beijing, and all the crew have always taken the service concept of "driving the chairman's hometown car and being worthy of Lei Feng's hometown" to warm the passengers from the south to the north.
In this year's Spring Festival, the "Lei Feng" train was replaced with a CR200J undercarriage, spanning Beijing, Hebei, Henan, Hubei, Hunan and Guangdong, and welcoming the new journey with a new look of D1 2.
Zeng Li, the conductor of Lei Feng, introduced that the space of the new car compartment has increased a lot, and the charging ports have become more comfortable, making it more comfortable and convenient for passengers. At the same time, the bottom of the car is also equipped with a smooth travel code, and the high-speed rail catering service has been introduced, which puts forward higher requirements for the service response speed of the crew.
Not only that, after replacing the bottom of the new car, the "Lei Feng" train set up a "book corner of the scholarly train" in the dining car, and books such as "Lei Feng's Spiritual Study Notes" and "Awakening Age" were neatly placed on the shelves to attract passengers to come and read. While reading "Lei Feng's Diary", Mr. Liu, a passenger, sighed, "Now the train has changed so much, and there is a book corner, which enriches the life of the journey." ”
In 1975, the "Lei Feng" train set up the "Lei Feng Service Team" to organize off-duty workers to volunteer to get on the train and do good things for passengers. Since the 80s of the last century, passengers have affectionately called this train "Lei Feng".
Li Jingyang, a member of the "Learning from Lei Feng Service Squad", took out the "Lei Feng bag" printed with the words "serve the people" and introduced, "This is our treasure box, not only has sewing kits, reading glasses and other emergency supplies, but also prepared tourist maps of Beijing and Changsha for passengers, so that they can check the destination information." ”
The "Lei Feng" train has launched the service measures of "love stickers, convenience cards, and Lei Feng bags" for key passengers, pasting the "Lei Feng" logo on the location of key passengers, and sending cards with the conductor's *** train stop information, so that passengers can have a better riding experience.
The train departs in the morning and arrives in the evening, which is quite popular with passengers. On the train, Mr. Han, the son-in-law of Changsha, was returning to Beijing by train, and Mr. Han said, "I have been a regular passenger on this train since 2005. The service from the staff has been as good as ever over the years, which makes me feel very homely. ”