This year is the 11th year that the development of inclusive finance has been officially proposed. Since the Third Plenary Session of the 18th Central Committee of the Communist Party of China (CPC) clearly incorporated inclusive finance into the national strategy, the scale and efficiency of inclusive finance in China have increased simultaneously, and it has played an important role in serving the national strategy, local development and people's production and life.
In 2023, the "Implementation Opinions on Promoting the High-quality Development of Inclusive Finance" was issued, calling for promoting the high-quality development of inclusive finance and better meeting the financial needs of the people and the real economy. The first financial work conference held a few days ago included inclusive finance as one of the "five major articles" to continue to guide the high-quality development of China's finance.
As an early technology and financial enterprise in China, Juzi Digital has been actively exploring the development of digital finance and inclusive finance with financial technology innovation for a long time, actively playing a leading role in the industry, continuously improving enterprise management decision-making, innovative technology research and development, and consumer protection system construction, and empowering the digital inclusive development of the financial industry with technology.
Facing the mass consumer group, Orange Digital adheres to the combination of inclusive financial services, Internet technology and big data, always focuses on user experience, relies on continuous R&D and innovation, promotes the steady transformation and upgrading of financial institutions, explores the integration of big data, artificial intelligence, blockchain, cloud computing and other scientific and technological means with financial entity business, and contributes to the high-quality and high-level development momentum of science and technology finance, inclusive finance and digital finance.
After years of hard work and development in the industry, Orange Digital has the advantages of the industrial chain and rich service experience, and has built a full-process precision marketing solution for financial institutions through technological innovation, product innovation and service innovation, which can provide financial institutions with a full range of technical empowerment, risk control empowerment and marketing empowerment, and efficiently achieve the goal of inclusive finance. Marketing to the right people on the right channel. At present, Orange Digital has cooperated with a number of financial institutions through its own business advantages to continue to support the high-quality development of inclusive finance.
At the same time, Orange Data actively practices corporate social responsibility, continues to deepen the construction of the consumer protection system, and actively promotes the protection of public rights and interests and the comprehensive improvement of financial consumption literacy with characteristic publicity and education activities, wisdom gathering, and technical support. At present, a consumer protection management system composed of the company's board of directors, consumer protection committee and senior management has been formed from top to bottom, mainly by the combination of system foundation, consumer protection process control, customer complaint management, and consumer protection assessment to consolidate consumer protection measures, effectively implement the protection of consumer rights and interests, and continue to output consumer protection knowledge popularization, risk warning, policy interpretation and other content through publicity channels such as the first matrix, so as to help consumers improve their awareness of rights and interests protection. In addition, as a member of the Alliance to Combat Black Industry in the Financial Field (AIF Alliance), Juzi Digital Technology actively responds to the initiative issued by the Internet Finance Association of China and works with the industry to protect the legitimate rights and interests of financial consumers.
Digital inclusion has become the trend of the times, and with the continuous change of new technologies, fintech companies and financial service institutions can continue to uphold the original intention of serving to achieve reliable, orderly and steady development of inclusive finance. In the future, Orange Digital will always adhere to the concept of inclusive technology, work with partners to promote the in-depth integration of finance and technology, promote the in-depth development of financial inclusive services with digital and intelligent means, and promote the innovation achievements of financial technology to better serve the society and people's livelihood.