Couriers say the new regulations have greatly increased the workload In the face of the increased workload of couriers, courier companies can take the following ways to respond:
Courier companies can share the workload by hiring more couriers. Especially during peak periods, such as 11.11, 12.12 and other large shopping festivals, courier companies can introduce hourly and temporary workers to increase manpower to cope with the surge in workload.
Courier companies can reduce delivery time and improve delivery efficiency by optimizing delivery routes. Reasonable delivery route planning can help couriers complete delivery tasks more efficiently, thereby relieving work pressure.
In order to attract and retain more couriers, courier companies can consider improving the treatment and benefits of couriers. A good compensation package and benefits can motivate couriers to better devote themselves to their work and improve work efficiency.
Courier companies need to strengthen the training of couriers to improve their work efficiency and service quality. Through regular training and learning, couriers can master more professional skills and improve work efficiency, so as to cope with the increase in workload.
Courier companies can also consider cooperating with communities, properties, etc., to set up temporary storage points to facilitate consumer pickup. This can not only reduce the work pressure of the courier, but also ensure that the express can be delivered to the consumer in a timely and accurate manner.
The above are some of the ways that courier companies can cope with the increased workload of couriers, I hope it will help you.
Wait for the courier to receive the courier and send the courier. For many city dwellers, the courier boy has become a familiar stranger who they deal with almost every day but don't know much about it.
Some people say that the courier brother is a hard-working little bee, all year round, rain or shine, but it supports the last kilometer of the city's express logistics.
A few days ago, in 2020, the national courier grassroots employment status and employment satisfaction survey report released an analysis of the professional portrait of China's courier brother. The survey was conducted in the form of an online electronic questionnaire with a valid sample of 19,260 points.
Among them, the managers and couriers of the express delivery grassroots outlets accounted for 29 percent and 71 percent respectively. The survey covers 11 network-wide postal express companies. The survey report shows that the main business of couriers is the post-80s and post-90s, so the proportions are 42.81% and 41.74% respectively. Sixty-one percent of those with less than three years of experience in the express delivery industry are employed.
From the point of view of the number of deliveries, more than forty percent of the couriers send less than 100 pieces per day, and eighty percent of the couriers send no more than 200 pieces per day, and the innovation at the end is that the delivery efficiency of the couriers has been greatly improved, and the proportion of more than 600 pieces per day is more than one percentage point.
From the perspective of income level, more than half of the couriers have a monthly income of no more than 5,000 yuan. Those with an income of more than 10,000 yuan accounted for only 1.3 percent. From the perspective of satisfaction with complaint handling, one-third of the grassroots outlets were basically satisfied with the results of the headquarters in handling various complaints. More than 18 percent said they were satisfied. More than 70% of couriers are more than 70% satisfied with the company's handling of complaints.