TP Indonesia is an integrated property management company focused on the development and management of real estate for telecommunications and other real estate companies in Indonesia. The company manages a wide range of programs, including office complexes, corporate data centers, and residential areas, and is committed to providing high-quality and comprehensive real estate property services to its clients. However, with the rapid development of Indonesia's real estate industry, the traditional property communication system has gradually been unable to meet the diversified management needs of the market, so it is urgent to upgrade and transform.
After fully understanding the operation scope and communication status of TP Indonesia, Zhongruike customized a set of communication system upgrade solutions for it, including T320 intelligent public network terminal, DR10 fusion equipment, Zhongruike APP and Zhongruike integrated dispatching platform, aiming to help the enterprise realize the digital upgrade of the communication system and more intelligent property management.
TP Indonesia has been using narrowband intercom terminals in the past, but there are signal blind spots in basements, elevator shafts, and other areas, resulting in limited communication. With the growth of the company's business and the expansion of management scope, the original narrowband communication system can not meet the needs of long-distance communication and multi-information transmission. The deployment cost of the narrowband communication system is high, and the adoption of the T320 public network terminal and DR10 converged equipment realizes the interconnection with the original system and the comprehensive coverage of the communication network, which greatly reduces the communication cost.
The T320 intelligent public network terminal has a small body and a long battery life, which can meet the needs of property security personnel for terminal portability and battery life during daily patrols. The Beidou positioning and NFC (optional) functions configured on the terminal realize convenient patrol clock-in. Through the integrated scheduling platform of Zhongruike, the patrol data can be accurately recorded and visualized, helping managers to better arrange and command, and achieve more standardized and scientific patrol management.
Considering that the enterprise has many departments, including management, security, administration, maintenance and other departments, the integrated scheduling platform can easily and quickly establish working groups of different departments to ensure that the communication within each department is not interfered by other groups. At the same time, important information can also be conveyed to each terminal through the dispatching console to achieve unified command and dispatch and improve work efficiency.
During routine inspections, staff may encounter damage to facilities or public environments that require maintenance. Through the mobile intelligent terminal installed with the Zhongruike APP, the staff can easily create ** and information work orders. This ticket contains detailed information, description, location, and more to clearly communicate the nature and location of the issue. After the creation is completed, the command center can accurately dispatch the corresponding department personnel to deal with it in a timely manner based on the on-site situation, so as to improve the efficiency of problem solving.
The integrated dispatching platform can integrate the monitoring data of key areas, which is convenient for security personnel to monitor and manage. Through the AI** edge gateway, visitors and vehicle information can be automatically recorded, effectively ensuring the efficiency and accuracy of property management. In the event of an emergency, the dispatcher can accurately dispatch nearby security personnel to deal with it through the Zhongruike dispatching system, and the on-site personnel can also record the on-site situation through the T320 terminal, which is convenient for later evidence collection.
After the in-depth use of the intercom terminal and the converged communication platform, the person in charge of the enterprise said: "The terminal and the converged communication platform of the Ruike have brought greater convenience to our operation, compared with the previous intercom system, it is more efficient and intelligent, and at the same time reduces the communication cost and improves our work efficiency".The successful cooperation between TP Indonesia and ZREC is a positive exploration and attempt of the traditional property communication system in the digital era, and has achieved remarkable results, which not only brings a more efficient and intelligent communication experience to property management, but also wins more case support for the technical strength and innovation ability of ZREC in the field of property management communication solutions. In the future, we will bring more advanced and intelligent communication solutions to users in various industries through continuous technological upgrading and in-depth industry insights.