In this era of information, couriers are busy shuttling through the streets every day, delivering all kinds of packages for us. And not long ago, on the special day of March 1, the express delivery industry ushered in an unprecedented change. Now, every courier brother needs to personally notify the customer of the delivery, which undoubtedly brings a lot of pressure to their work. However, this change has also sparked heated discussions on the Internet, with some people firmly supporting the continued use of the post station, and others arguing that home delivery is what the courier service should be. So, in the face of such changes, how will the express delivery industry respond?
First of all, the e-commerce model and express delivery companies need to be deeply rethought and reformed. In the face of the new regulations, couriers need to personally notify customers of the delivery, which means that their work pressure will increase. At the same time, the survival of post stations and express lockers has also been affected, as the volume of deliveries delivered to them has been greatly reduced. In response to this change, e-commerce models and courier companies need to re-examine their existing operating models and adjust their manpower and resource allocation to meet the new regulations.
For consumers, the impact of this change is also clear. Many netizens believe that if the express delivery is not delivered to consumers, it is playing hooligan. But at the same time, there are also some netizens who put forward another point of view, they believe that consumers should pay for express delivery services, rather than making merchants bear additional costs. So, is this really unsolvable?
Let's take a look at the reactions of netizens and some of my personal opinions. Netizens proposed two solutions: one is to set up two ** options, one is that the merchant provides free shipping service, but the express delivery is only delivered to multiple sorting points in the city, and consumers can choose the nearest sorting point to pick up according to their own needs. For customers who need home delivery, there is an additional fee of 1 to 2 yuan per order. This can not only maintain the survival of the express delivery point, but also facilitate the needs of customers who need home delivery.
I think it's doable. First of all, merchants still provide free shipping services to meet the needs of consumers. Secondly, express delivery is only delivered to multiple sorting points in the city, allowing consumers to choose the nearest sorting point to pick up according to their needs, which improves the convenience of express delivery services. In addition, for customers who need home delivery, paying a certain additional fee for each order can balance the interests of the courier point and the consumer.
This new model also requires the joint efforts and cooperation of express companies and merchants. Couriers need to adjust their operational strategies and optimize their distribution networks to meet the new regulations. Merchants need to cooperate with express companies to explore new business models. At the same time, merchants can also attract more consumers by providing more choices and better services.
In this era of information, express delivery has become an indispensable part of our lives. In the face of this unprecedented change, we need to work together to explore new business models and operational strategies to meet the needs of consumers and ensure the sustainable development of the express delivery industry. Only in this way can we better enjoy the convenience and happiness brought by express delivery in this era of information.