Headlines HunanOn March 3, 2024, Guangzhou Railway News (Correspondents: Duan Fang, Huang Huiying"No problem! Leave it to our team! On the sixth day of the Lunar New Year, everyone was still immersed in the atmosphere of family reunion during the Spring Festival. Xiong Qiuheng paid attention to the information that a large number of ticket-holding passengers failed to get on the train smoothly due to the sharp increase in the return passenger flow from the major news platforms, and immediately organized a team to apply for the task of passenger transportation, and it took only half a day from preparation to departure, and nearly 5,000 stranded passengers were transferred in time.
Xiong Qiuheng, who is nearly sixty years old, is the captain of the Changsha Southwest No. 3 team of the Changsha passenger section, and is the "Xiong Da" on the court in his spare time, and the "slam dunk master" in the hearts of his teammates. At work, everyone calls him "Team Bears", and this year is the 42nd Spring Festival he has experienced, and it is also the "last Spring Festival Luck Smooth" in his career.
The pitch striker is also a pioneer in the Spring Festival
During this year's Spring Festival, there were three ** ranges of rain, snow and freezing weather in Hunan, and on February 3, affected by the bad rain, trains around the country were delayed in a large area. When he learned that there were many stranded passengers at Changsha Railway Station, in order to relieve the pressure on the station, Xiong Qiuheng immediately arranged for the duty team to quickly organize the crew members of each carriage to seize the time to make preparations, and broke the routine and opened the door one hour in advance to release passengers. Faced with the problem of large passenger flow at Changsha Station, worried that it would affect the punctuality of the train, he predicted in advance and immediately notified the conductor and the backbone of the train to the hard seat carriage to assist in organizing and guiding the passengers to take and land, and the hard seat was overloaded by 50 at this time. At the peak of the Spring Festival, students were on vacation and had a lot of luggage, due to the timely disposal, with the joint efforts of the station staff, 1,480 passengers were organized to board the train safely and departed on time, which alleviated the urgent need of the station.
At about 17 o'clock in the afternoon of February 4, the K502 train received a letter from the Spring Festival Transportation Coordination Group of Shimen County, a bus could not drive due to serious snow on the road, road control, and many passengers on the bus were stranded in Xinguan Town, Shimen County. The coordination group urgently requested that 48 of the passengers be diverted to the K502 train to Chongqing or Chengdu.
After receiving the report from the conductor, Xiong Qiuheng quickly predicted the carrying capacity of the train, immediately arranged the layout, and arranged the team to organize 48 stranded passengers to board the train in an orderly manner under the condition that the train was capable of transportation, and at the same time stabilized the passengers' emotions. According to the understanding, there are 18 key passengers among the stranded personnel, and Xiong Qiuheng arranged a team to arrange 12 elderly passengers to sit in the dining car and send hot tea to relieve the cold of the passengers. Due to the limited capacity of the sleeper compartment of the train, there are no vacant berths for the 6 special passengers who need to be taken care of, and under his leadership, the train attendants resolutely vacate their berths in the camping car for passengers to rest, and other passengers have also made proper arrangements accordingly, which have been unanimously praised by the local ** and passengers.
The center of the court is also the center of the Spring Festival
During the Spring Festival travel period, the passenger flow of the K502 No. 1 train increased nearly twice as much as usual, and the difficulty of boarding and landing passengers and the environmental hygiene of the train were also particularly worse. Comrade Xiong Qiuheng has always adhered to his post, he walked like the wind between the train maintenance station and the station, WeChat steps average 20,000 steps a day, from the train garage to the platform departure, have left his vigorous pace. The notebook he carries with him is full of bits and pieces of work, which is densely filled with work conditions and reflections, a good habit that has accompanied him for decades. "A good memory is better than a bad pen, and recording everything and reflecting on it from time to time will help us better cope with the current work situation. It is precisely because of this good habit that the team led by him has always maintained "zero accidents" for decades. The service complaint rate has been greatly reduced, and the treatment of conductors has also been virtually improved.
Stadium defenders are also the backing of the Spring Festival
Comrade Xiong Qiuheng always cares about the personal safety of the employees, worried that they will be stranded and injured due to freezing rain and snow, and will send them cold protection and emergency supplies. Whether it is life or work, we fully consider the physical and mental health of employees, and truly achieve people-oriented. Adhere to personnel management as the center, passenger service as the core, and correctly handle the relationship between safety and efficiency, safety and quality. Under his leadership, the third team of Changsha Southwest has fully completed the transportation goals and tasks assigned by the superiors.
The guardian agreement of the Spring Festival reunion is of great significance. The Spring Festival year after year is not only a signal of reunion, but also a rallying cry for railway people. From a young man to a gray temple, what remains unchanged is the unbridled swaying on the court, and what remains unchanged is the responsibility in the Spring Festival. Although this is Xiong Qiuheng's last Spring Festival, he uses the perseverance of the railway people and his sincere love for the road to present a warm answer to everyone.