Flowers are colorful, fragrant and tasteful, and people are talented, affectionate and interesting, in the environment of Nanhai Design Institute, which has a strong atmosphere of science and engineering, Chen Jingfen is like a unique flower. She is not only the deputy general manager of the marketing department, but also the vice president of the etiquette association, showing a high degree of professionalism in contract settlement, customer relations, staff training and department management, and interpreting the tenacity and beauty of women in the workplace with flower-like characteristics.
Nanhai Design Institute has and only one Sister Fen. This is Zhai Piyuan, Secretary of the Party Committee of Nanhai Design Institute, who spoke highly of Chen Jingfen's personal influence, and also reflected the general recognition of her. Every time we meet, she can always infect her colleagues with enthusiasm, sunshine and positive attitude. In the face of challenges, she always approaches her work with a clear mind and a pragmatic attitude, focusing on doing the best she can.
Sincere service, from ** teacher to market manager.
Success is not based on fanatical imagination, but on humble pragmatism.
Chen Jingfen's intimate service is often praised by customers and cannot be compared. Chen Jingfen's main job is to communicate with customers and maintain key customer relationships, and is responsible for the business of 21 prefecture-level cities in the province. In her opinion, the work is only a drop in the bucket, who would have thought that such a shrewd and capable, enthusiastic and cheerful manager in front of her would start from a ** teacher.
In the 80s of the last century, on the way to interview kindergarten teachers, Chen Jingfen was recommended to apply for the Guangdong Provincial Art Normal School, and after graduation, she was selected to be transferred to Sanshui Southwest as a primary school teacher. "I've always been grateful for the people I've met along the way and feel like I'm lucky. Chen Jingfen's self is forever "sizzling" and churning, like a drop of sugar on the coals.
If a person cannot live according to his desires, he can only think according to his life. In the past 5 years, 4 classes in 1 day, 6 grades in the school, 24 classes, and 1,584 students, only Chen Jingfen has supported the best education of the whole school, and even led students to win awards in singing, dancing and piano competitions, performed in enterprises, and single-handedly ran rehearsals, directing and recording. From the age of 18 to 23, she tempered her extraordinary heart and ability in grassroots education work, but she failed to receive a matching salary, so she looked for another way. Chen Jingfen recalled: "Without those five years of training, I would not have cherished my future work. ”
In the wilderness of fate, there was no earlier step, no later step, just in time for the establishment of the administrative department of the Sanshui Power Supply Bureau in 1992, the relevant leaders found that Chen Jingfen was young and active when they visited the school performance, so they invited her to transfer to the unit to work. "I've never been so happy since I came to the power supply bureau. After Chen Jingfen arrived, she was responsible for all external affairs, and had to handle the licenses of 1,000 people in the bureau, such as the annual examination of driver's licenses, family planning certificates, entry and exit permits, etc., although the work was still heavy, her heart was full of fulfillment and joy.
After 8 years, Chen Jingfen's world suddenly opened up and came into contact with all aspects of society, and her cheerful personality made her feel like a fish in water in the workplace. Later, due to the restructuring of the enterprise, the unit was transferred to the administrative department of Tonglida, a subsidiary of Huiyuantong. Since 2008, Chen Jingfen has worked in the marketing department and joined the power grid division of Huiyuantong headquarters in 2011. Finally, on July 1, 2012, he was transferred to the marketing department of Nanhai Design Institute as the deputy manager.
One bitterness and one pleasure temper each other, and those who practice the extreme and become blessed will be blessed for a long time. Thanks to the efforts of Chen Jingfen and her team, the receivables** rate of her department will reach 90% in 2023. From 2013 to 2021, the receivables work in Huiyuantong Group is also among the best in terms of collection rate. The footprints left in the power system are Chen Jingfen's tribute to the vast world, and those achievements are the connection she has established with society and all things, and they are dedicated to the development of an era.
The brand is distinctive, from workplace management to etiquette training.
Be a person and do things to make people trust, feel sincere and reliable. ”
She leads teams that handle a variety of difficult projects, divide responsibilities according to different regions and business types, and collaborate with Production Technology and Finance. She creates a ledger with all receivables, and each region is responsible for collecting the money. Organize regular meetings to solve difficult problems and solve problems together with the team. In her daily life, she is keen to participate in association activities and likes to gather with friends and talk freely.
When a professional colleague attends a meeting, they get information about a project. Although other design institutes could also undertake the project, thanks to the information of her colleagues, Chen Jingfen was able to understand and follow up on it, and contacted China Railway Construction Group. After many exchanges, the other party trusted Chen Jingfen's personality and the strength of Nanhai Design Institute, and finally reached a cooperation. "Your image is reliable, and you are a good person, so people are willing to trust you. Chen Jingfen said.
Today, Chen Jingfen is also the vice president of the Guangzhou Etiquette Association. As early as 2011, she attended several business etiquette trainings at Huiyuantong Group and realized her potential in training. She also obtained the position of internal trainer and related professional certificates, and won the championship in the Guangzhou Etiquette Association style competition. With a foundation of self-confidence, Chen Jingfen began to produce courseware and give lectures within the association to continuously improve the level of teaching. Chen Jingfen said with a smile: "Once an account manager asked me if I had studied psychology after listening to a class, and I replied that it was mainly due to my years of work experience. ”
The interest she cultivated at work also began to feed back into her business. Because of the excellent performance of the courses shared before and being widely trusted, many unit leaders will add Chen Jingfen's WeChat. "Today, many of my clients have become my true friends. Chen Jingfen proudly said that while carrying out etiquette training, she is also promoting the professional brand of Nanhai Design Institute. When a company moved to a new park, it directly approached Chen Jingfen**, and finally won the project with the best plan provided by the technical team.
If you don't do anything, your life is too long; If you want to do something, life is too short. In the blink of an eye, her 37-year career came to an end, and Chen Jingfen officially entered the threshold of retirement. But every end has a place to go, and behind every end there is a beginning. She said that after her retirement, she will serve as the vice president of the Etiquette Association and the lecturer of the copyright course, and go to the power supply bureaus in the Pearl River Delta to teach courses to improve the level of customer service ability, so as to reduce customer complaints, and assist the Etiquette Association to form a party branch. "I'm going to go to another track and do what I love. Chen Jingfen said.
Life may be a journey of a skin, packed and carried. She just wants to live vigorously in this moment, no matter where she is going, it is a hometown she has never met, and no matter who she wants to meet, she will become her friend. Chen Jingfen said: "In the past, I have witnessed the career experience and life journey of many people around me, but I always firmly believe that as long as you do your best, God will not fail you. ”
Text, Figures|Liu Haobin, reporter of Foshan News and Media Center, correspondents Wang Yonglong and Yan Zihua.