Honda s brand reputation has been damagedIn November, the complaint list was exposed, and 3 popular

Mondo Cars Updated on 2024-01-28

Cheqq.com recently released the list of model complaints in November 2023, and it can be seen from the list that the Honda brand has 3 models on the list, namely Accord, Civic and Fit, these models are all hot-selling models in the domestic market, and they are also the main models of the Honda brand, so why do they appear on the complaint list?What are their main problems?Let's take a look.

First, let's take a look at the Accord, which is in 15th place on the list with 76 complaints in November. The main complaints of the Accord focus on the gearbox, and some users have reported that the gearbox of the Accord has frustration, abnormal noise, shaking and other phenomena, which affects the comfort and safety of driving. In addition, some users of the Accord have complained about problems with body accessories and electrical appliances, such as window lifts, door locks, car units and other components of the fault or defect.

Secondly, let's take a look at the Civic, which ranked 18th on the list with 67 complaints in November. The main complaint problem of the Civic is also the gearbox, some users have reported that the transmission of the Civic has oil leakage, abnormal noise, shaking and other phenomena, resulting in unsmooth and unsafe driving. In addition, some users of the Civic have complained about engine problems, such as oil leakage, abnormal noise, fault lights and other problems, which affect the performance and life of the vehicle.

Finally, let's take a look at the Fit, which ranked 25th on the list with 49 complaints in November. The main complaint problem of Fit is that it is inconsistent with the publicity, and some users have reported that the actual fuel consumption, space, configuration and other aspects of the Fit are inconsistent with the publicity, which has led to dissatisfaction and disappointment of users. In addition, some users of Fit have complained about problems with body accessories and electrical appliances, such as window lifts, door locks, car machines and other components that are faulty or defective.

From the above analysis, it can be seen that the three models of the Honda brand have some common and individual problems on the complaint list in November, among them, the problem of the gearbox is the most prominent, which is also an old problem of the Honda brand, which has not been effectively solved. As a Japanese brand, Honda has always been known for its quality and reputation, but if it cannot deal with user complaints in a timely manner and improve the quality of vehicles, then the image and market share of the Honda brand will be affected. It is hoped that Honda will pay attention to the voice of users and start the recall or repair program as soon as possible to provide satisfactory services to users.

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