On December 18, the official response to the incident of "Xiaomi smart door lock automatically opens in the middle of the night" was @小米公司发言人针对于近期发生的.
The reason for this incident is that on December 15, some users reported that their Xiaomi smart door locks would always automatically unlock and open the door, even in the middle of the night, which seriously affected home security. In this regard, @小米公司发言人表示:The product fed back by users adopts a semi-automatic lock body, with an in-line C-level lock cylinder, and does not have the function of automatic retraction of the lock tongue. Its physical structure determines that the door is locked normally, and there is no possibility of automatic opening, and the product does not support network remote unlocking. Only when the door is not completely closed, the installation tolerance of the door frame is too large, etc., and the door is in an unexpected "false covering" state, there is a theoretical possibility of "accidental automatic door opening". Xiaomi product after-sales engineers have come to complete the inspection of the product, and the situation has not been reproduced. ”
Here, it is recommended that users who use smart door locks can check whether the door is completely closed when closing to avoid the situation of "false covering", and also check whether there are problems such as deformation at the door frame to avoid safety accidents.